0% lettings valuation accuracy
99% lettings fee satisfaction
Aug 23,2012
Aug 23,2012
4
people found
this helpful
this helpful
They get the rent from you faithfully on time by direct debit, unfortunately when it comes to having your DEPOSIT repaid at end of tenancy that is when the PROBLEMS and LIES start, tenancy ended in June 2012, now 23 August 2012 and still no refund, rang agent end of July and was told the guy who deals with refunds was on Honeymoon and that no other member of staff had the authority to deal with refunds. On 13 August he was back from Honeymoon and rang again and was assured by the agent that he was processing my refund and it would be in the post by 20 August still not received, rang them and was assured it had been posted, still had not received by 22 August 2012, WHOOPS, apparently OUR CHEQUE had fallen out of post tray and had not been posted, again ASSURED it would be posted on 22 August and that we would receive it by 23 AUGUST, sadly more lies it never arrived. All you get from 2Rent Me Dundee - EMPTY PROMISES.
What agent could do to change your mind?
I feel that the owner of this agency should take responsibility to the customer, they should have a better system of payment of refunds - online banking might help, another trusted member of staff who could deal with the matter if the person goes on holiday/is ill/on honeymoon!Attached Filesnbsp;
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Feb 08, 2019
Arranged a flat viewing with this company. Confirmed it a couple of days prior. After myself and my friend making our way to Dundee (from Glasgow) to view the property we were left standing outside with no sign of a letting agent. We phone up and were told that the flat had been leased so viewings were cancelled. Didn't even apologise for not informing us. Then had the cheek to ask if we would like to view other properties with them. The woman who arranged the viewing did not even remember the phone call from 2 days prior. Ridiculous.
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Latest Reviews
23rd Aug 2012
reviewed by 'Alibe'
Opening Hours
Address
2 Rent Me property
55 Perth Rd
Dundee
Dundee City
DD1 4HY
01382 200 262
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jun 10,2019
Jun 10,2019
0
people found
this helpful
this helpful
Incredibly greedy and intrusive letting agency. Deposits very rarely returned, additionally, problems are not fixed for next tenants moving in, so they can charge again! Students must avoid.
Joiners, cleaners and fire check constantly turning up unannounced at irritating hours too....
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Comment on agent fees
Fees are acceptable but not worth the hassle of the agency.
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Yes
Yes
Aug 23,2012
Aug 23,2012
4
people found
this helpful
this helpful
They get the rent from you faithfully on time by direct debit, unfortunately when it comes to having your DEPOSIT repaid at end of tenancy that is when the PROBLEMS and LIES start, tenancy ended in June 2012, now 23 August 2012 and still no refund, rang agent ...
read full review
read full review
What agent could do to change your mind?
I feel that the owner of this agency should take responsibility to the customer, they should have a better system of payment of refunds - online banking might help, another trusted member of staff who could deal with the matter if the person goes on holiday/is ill/on honeymoon!Attached Filesnbsp;
Was this helpful?
Yes
Yes
Feb 08, 2019
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(1)
Arranged a flat viewing with this company. Confirmed it a couple of days prior. After myself and my friend making our way to Dundee (from Glasgow) to view the property we were left standing outside with no sign of a letting agent. We phone up and were told that the flat had been leased so viewings were cancelled. Didn't even apologise for not informing us. Then had the cheek to ask if we would like to view other properties with them. The woman who arranged the viewing did not even remember the p ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:06 AM 09/09/2019 by heather heather
