“Worst Experience Ever...”
1 Star Review
Aug 15,2018
By:
'Jason'
Aug 15,2018
Branch: Frome, 12 Market Place
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BA11
Branch: Frome, 12 Market Place
Lettings (as a Tenant)
Postcode: BA11
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people found
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This is my first time writing a review as it's not something I take lightly. I'm writing this as my tenancy was handled in the most horrendous ways. So I decided to use this agent when I first moved to the UK from Ireland. They initially seemed friendly but when I ran into issues within the property I was continuously met with avoidance of responsibility. Any time I contacted the office to have repairs done to external fixtures I was assured they would contact me back, then ignored long enough for me to lose patience and contact them again. This happened more times than I can count until I began official inquiries. I was specifically told by a male member of staff in person that they would not do any maintenance to the property without making an official request as per the law. These people do not work to benefit the tenant even in the slightest. Rude, abrasive, evasive are some adjectives that spring to mind. I write this review in the hopes that any future tenants take the necessary official steps to make sure they do not run into the stressful situations I have over the past 6 months.
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