I would not recommend Bradleys to anyone. I was until recently a tenant, we handed in our notice and viewings began. On one Saturday there was a knock at the door and a phone message to say a viewing was due. this was never booked in with me or my girlfriend. I was sent an email by a member of the Bradleys who was very rude saying I had not answered my phone and please can I call them, when they had never booked this viewing in. We then found out that we had to pay a cancellation fee of £65 + vat, which we had to pay but from talking to other letting agents this is just a way to make money. Will never use them again!!!!!!!
What agent could do to change your mind?
Better communication and a thorough explanation of the charges related to a tenancy agreement.