“Brilliant and friendly service...”
5 Star Review
Aug 14,2018
By:
'Iain'
Aug 14,2018
Branch: Leeds, Mortgages -1 Feast Field
Services: They arranged our mortgage
Would you recommend?: No
Postcode: LS11
Branch: Leeds, Mortgages -1 Feast Field
They arranged our mortgage
Postcode: LS11
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From the minute we met with Hayley we were impressed. As first time buyers, we were baffled by a lot of the jargon, but Hayley immediately put us at ease and explained everything clearly.
During the first few weeks of buying our home, we were refused a mortgage by the first lender that Hayley suggested. However, she went above and beyond to inform us about what had happened and ease our stress, and had found a new lender with a great deal less than a day later.
Throughout the whole process, Hayley and Emma were on hand to help with any queries, even just checking in to see how it was going. At no point did I feel like I was being sold anything, it genuinely felt like they were there to help us out with anything we needed.
All in all, we had a great experience with Hayley and Emma and would recommend.
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