PropertyNet
London, N22
4/5, 87 reviews
78% recommended
0% lettings valuation accuracy
84% lettings fee satisfaction



Property Features

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“Consistently high standards from a very professional estate agency...”

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Aug 14,2018
Minithumbup
Ben
Danny
By: 'Philip'
Aug 14,2018
1 people found
this helpful
We have been clients of PropertyNet for over 6 years and have received an outstanding service throughout. Ben who has been our prime contact, has been a straight-up honest guy, who keeps away from the usual estate agent exaggerated text and we've been able to build a positive relationship with him from the start. He's been supportive and quick to respond and has been an excellent liaison between us and the landlord when the need arose. He has kept the contract renewal process as quick and as simple as possible.
Dan who has been our contact for all matters regarding repairs and maintenance of the property, has been excellent at dealing with all reported issues promptly and efficiently whether big or small. We have been kept updated of progress and have been offered options where possible. Overall, excellent support that made us feel valued.

Well done to the PropertyNet team for keeping matters simple and providing excellent customer service.
Comment on agent fees
Reasonable fees and stated clearly upfront. No nonsense with the contract and language kept simple. We have renewed 6 times and the process has been quick and simple every time with no hidden fees.
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Opening Hours
Address

PropertyNet
201 Parma House, Clarendon Road
London
Greater London
N22 6XJ
020 8342 8200

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 84% £500 £2,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 68 18 0 0 0 0 0 1
Areas covered
  • N8
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TPOS DPS
Latest Properties

No Properties

“Worst agent in the world (literally - I have had many)...”

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Dec 27,2023
Minithumbdown
By: 'NATALIA LOPEZ MC DOUGALL'
Dec 27,2023
0 people found
this helpful
****Anyone whos having problems or has had problems I have logged a complaint with [email protected] and the log is to this number WK581698. If you log another complaint we might get the inspected and at least other people wont have to deal ...
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By: ben wills
Dec 28, 2023
View all comments (1)
We note your comments which are surprising as you agreed to take this flat, a one bedroom garden unit, at a much cheaper rent so you could carry out your own enhancements and it remained at low rent of just 950pnds for most of your tenancy. Our maintenance team regularly tried to contact you but you did make t impossible for them to visit the flat due to your various ongoing personal, travel and work arrangements, we have emails from them to confirm how difficult you were to meet with. On a fin ...

“Quite literally the worst possible experience......”

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Oct 21,2021
Minithumbdown
By: 'James'
Oct 21,2021
3 people found
this helpful
Quite literally the worst possible experience from the outset. On moving into the property, a number of issues and repairs were reported; a number of which were not addressed during the duration of the tenancy. When water was cascading through light fittings in the ceiling (...
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“The absolute worst...”

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Jun 04,2021
Minithumbdown
Gerard
By: 'Megan'
Jun 04,2021
4 people found
this helpful
Despite being a considerate tenant for 2 years, 8 months, PropertyNet were the absolute worst. They make it clear they care about nothing for the tenants (except for their money) with their rude, unresponsive, and sometimes even sexist manner. They ignored emails for weeks, and when they ...
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Was this helpful? Yes
By: Ben
Jun 30, 2021
View all comments (1)
Thankyou for you review which is not in line with the many positive that we receive, You were made aware on many occasions that whilst we were the first port of call it was ultimately the Landlord who decided on maintenance and all matters financial. Where possible we would press on them the urgency but were not authorized to carry out works to your flat. Obviously it would have been easier and quicker if we were fully authorized so as a pointer would advise you to check this when you next rent ...

“Unhelpful, with attitude sta......”

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Mar 08,2021
Minithumbdown
By: 'Stavros'
Mar 08,2021
7 people found
this helpful
What a arrogant, unhelpful, with attitude staff this company portrays. They hardly answer the phone on the best of days and when they do they claim to say that they where out on visits, when you can clearly see them in the office having coffee??? ...
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“DO NOT TRUST. Poor property management and ho......”

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Feb 25,2021
Minithumbdown
By: 'Claudia'
Feb 25,2021
5 people found
this helpful
DO NOT TRUST. Poor property management and horrible to tenants. Property net does not care about its tenants. They were impossible to get in touch with and only answered emails by one of the three people living in the house. The electric systems in the ...
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“Avoid!...”

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Sep 20,2020
Minithumbdown
By: 'John'
Sep 20,2020
4 people found
this helpful
Terrible agent experience. Had been a loyal customer and rented 3 flats over 4 years with them. Despite this they didn't act on any maintenance requests for the whole tenancy apart from an emergency pest control issue. Were very delayed on returning our deposit and when calling ...
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“This agent is the worst I have ever experienc......”

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Sep 11,2020
Minithumbdown
By: 'Kate'
Sep 11,2020
3 people found
this helpful
This agent is the worst I have ever experienced. In 2 years they did not act on any maintenance requests and would repeatedly fob us off. They rarely responded to emails or phone calls and on occasion were verbally abusive on the phone. Avoid at all ...
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“The worst estate agency...”

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Apr 30,2020
Minithumbdown
Ben
By: 'Kania'
Apr 30,2020
3 people found
this helpful
Horrible experience. Definitely not recommended. I have been renting a double room with my friend in Turnpike Lane and the agency was making trouble literally all the time. The gas money were supposed to be refunded every month cause it was our duty to top ...
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Was this helpful? Yes
By: Ben Willis
May 26, 2020
View all comments (3)
We have responded please check your spam mail as everyone else seems to receive our mail. As already outlined there is a worldwide pandemic affecting everyone and response times to general issues but obviously not you. With the easing of lockdown this is now improving hence why we are more able to respond to matters. ...

“Dan...”

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Feb 19,2019
Minithumbup
Danny
By: 'Ollie'
Feb 19,2019
1 people found
this helpful
Very patient as we had a seriously tight turn around to get into the property, we were very last minute with everything but he got things done. Also answered all the questions I had thoroughly and in writing as I had requested. We're very happy ...
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“Excellent service...”

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Jan 18,2019
Minithumbup
Ben
By: 'Jordan'
Jan 18,2019
0 people found
this helpful
I've been struggling to find a place due to my tough working hours. Ben offered to help even on his days off, doing my papperwork needed for the property. Would definetely recommend him to anyone looking for a room or apartment. 5/5!...
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“Pet friendly...”

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Dec 11,2018
Minithumbup
Ben
By: 'Alin'
Dec 11,2018
2 people found
this helpful
I struggled to find a home that will allow me and my wife to move in.that whould allow us to hold our Labrador dog. Ben popped out of the blue when I applied for a property that didn't accept dogs and loved and trusted ...
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Comment on agent fees
Good . Prices are ok
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“Still waiting......”

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Nov 26,2018
Minithumbup
Danny
By: 'Kat'
Nov 26,2018
0 people found
this helpful
Helpful when looking for a property less helpful after. Failed to respond to an important request with a time constraint despite saying they would....
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Comment on agent fees
Reasonable.
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“Enjoyable and fluid process...”

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Nov 08,2018
Minithumbup
Ben
By: 'Charlie'
Nov 08,2018
1 people found
this helpful
Great communication throughout renting process and everything was sorted as quickly as possible. Very pleasant experience and would highly recommend...
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“Extremely helpful...”

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Nov 06,2018
Minithumbup
Ben
By: 'BPinches'
Nov 06,2018
0 people found
this helpful
We moved property with Ben and would do it again. He made the process extremely easy and stress-free. He was always available with any queries and made us feel like he was working just for us. We are now all moved in and couldn't be ...
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Comment on agent fees
Good
Was this helpful? Yes

“Overall good experience...”

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Nov 05,2018
Minithumbup
Ben
By: 'Harry'
Nov 05,2018
0 people found
this helpful
Very useful and informative throughout the process. Quick response to all queries that we may have had. Would highly recommend...
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“Very friendly...”

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Nov 01,2018
Minithumbup
Danny
By: 'Catalina'
Nov 01,2018
0 people found
this helpful
The process of getting the house was very short and easy. Dan kept us informed at all times. We had to move in at a later date due to some mold on the property, Dan did his best to get us there ASAP as we ...
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Comment on agent fees
Fees are very reasonable
Was this helpful? Yes

“A seamless rental experience with Ben...”

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Oct 18,2018
Minithumbup
Ben
By: 'Lucy'
Oct 18,2018
0 people found
this helpful
I put an enquiry about a flat in the evening and Ben replied the next morning and arranged 2 viewings for that day - 1 for me and 1 for my housemate. He was incredibly relaxed and informative and we felt very trusting of his relationship with the ...
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Comment on agent fees
Good
Was this helpful? Yes

“Good service...”

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Oct 03,2018
Minithumbup
Ben
By: 'Luca'
Oct 03,2018
0 people found
this helpful
Very good in selling , post sale can be improved. I am happy with the house even if i had to execute a deep cleaning myself...
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“No fuss letting...”

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Sep 30,2018
Minithumbup
Ben
By: 'EKT'
Sep 30,2018
1 people found
this helpful
I've been renting through PropertyNet for three years and they have always been very responsive to any issues I've had at my flat, including an emergency situation when the lock stopped working just a couple of days before Christmas. Ben and the support team have ...
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“Good job!...”

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Sep 28,2018
Minithumbup
Ben
By: 'Andrei-Daniel'
Sep 28,2018
1 people found
this helpful
Fantastic agent, very helpful and on point, thanks a lot ! I wish you all the best mate! Have a good one !...
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“Great Agent...”

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Sep 23,2018
Minithumbup
Ben
By: 'Sarah'
Sep 23,2018
1 people found
this helpful
Ben was fab!! He made the whole hunting for a flat/moving experience very easy and hassle free for us. He was also very patient as we requested to view the flat several times before making the decision to move in and this was never ...
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Comment on agent fees
Good
Was this helpful? Yes

“Helpful and fast...”

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Aug 28,2018
Minithumbdown
Ben
By: 'Jennifer'
Aug 28,2018
2 people found
this helpful
I was getting quite worked up from the stress of the move and Ben was great. He was easily contactable, able to answer all my questions and got the ball moving quickly. I was a little put out by the lack of flexibility in moving ...
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Comment on agent fees
£175 of fees does seem very steep. Although the viewing was conducted well, it was very quick, and I was in the office for no more than 10 mins to do the paper work, so not sure why it has to be so pricey. It was also frustrating that there was no card machine as I had to do a lot of leg work moving money about so I could do a bank transfer. But this doesn't detract from the good service Ben provided.
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“Great experience...”

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Aug 28,2018
Minithumbup
Ben
By: 'Sam'
Aug 28,2018
1 people found
this helpful
Ben was very easy to deal with, was always available to arrange viewings (we were looking for a three bed flat, and so had to arrange three separate viewings for us all to see the property) and answered all our questions quickly. His quick and ...
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Comment on agent fees
Cheapest of all the estate agents that we had been in contact with
Was this helpful? Yes

“Consistently high standards from a very professional estate agency...”

Share on :
Aug 14,2018
Minithumbup
Ben
Danny
By: 'Philip'
Aug 14,2018
1 people found
this helpful
We have been clients of PropertyNet for over 6 years and have received an outstanding service throughout. Ben who has been our prime contact, has been a straight-up honest guy, who keeps away from the usual estate agent exaggerated text and we've been able to build ...
read full review
Comment on agent fees
Reasonable fees and stated clearly upfront. No nonsense with the contract and language kept simple. We have renewed 6 times and the process has been quick and simple every time with no hidden fees.
Was this helpful? Yes

“Excellent service...”

Share on :
Aug 14,2018
Minithumbup
Ben
By: 'Chelsey'
Aug 14,2018
1 people found
this helpful
Following a negative experience with our current agency and landlord, we came across propertynet and our faith has been restored. Ben took the time to answer all of our questions and made sure we were well informed before making a decision. The agency were great ...
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“Straightforward and Accomodating...”

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Aug 01,2018
Minithumbup
By: 'Millie'
Aug 01,2018
1 people found
this helpful
The staff are friendly and easy to contact. Dan has helped us at every stage, he was very accomodating to our requests for extra viewings and for specific times around our work schedules. The contract is very standard with no nasty clauses that you can ...
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Comment on agent fees
Reasonably priced fees - some of the lower we have seen
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“Excellent service...”

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Jul 31,2018
Minithumbup
Ben
By: 'Wei'
Jul 31,2018
1 people found
this helpful
Ben has been extremely helpful to me. He always answered my questions promptly even on weekends, he coordinated with the landlord smoothly, and has been very considrate for the tenant. I have no hesitation recommending Ben....
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“Great!...”

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Jul 27,2018
Minithumbup
Ben
By: 'Jessica'
Jul 27,2018
1 people found
this helpful
Ben was really helpful and answered all of our questions and queries! Would highly recommend as very helpful and patient with us!...
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“Dan was very helpful and efficient. We had urgenc in moving in and he was very good in finding us the right place fast.than you Dan!...”

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Jul 11,2018
Minithumbup
Danny
By: 'Eka'
Jul 11,2018
1 people found
this helpful
Dan was very helpful and efficient. We had urgency in moving in and he found us the right place fast.thank you Dan!...
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Comment on agent fees
normal
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“review on lettings...”

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Jul 03,2018
Minithumbup
By: 'Ishanka'
Jul 03,2018
1 people found
this helpful
we were totally new to the country. we wanted to see the apartment, Dan came to show it to us on a Saturday, which was quite surprising as we later got to know that Saturday was a non-working day in UK. Even though it took ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:07 AM 26/02/2020 by gerard

Awards won by PropertyNet, London N22 6XJ



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