We have just moved into our new flat after a relatively stress-free process. The staff at Ludlow Thompson have been friendly and approachable throughout the process. We had made our offer subject to over 10 conditions, as there were quite a few issues to be resolved with the flat before we would agree to move in. The Ludlow Thompson team dealt with with landlord to ensure that these conditions were met ahead of our move-in date and arranged for a second viewing so that I could verify that the work had been completed in advance of the move-in date. They conducted a check-in of the flat, taking a very fair inventory of the apartment, with photographs. All of the documentation is available online, making it easy to find and access the documents at any time. They arranged for a move-in pack to be delivered, including a kitchen fire extinguisher, fire blanket, smoke deletctor and carbon monoxide alarm. Even though we required a guarantor for our one-bed flat, the process was not overly stressful. I would recommend them to friends and family considering a move in London.