From the time when we were looking for a house we received a very friendly and professional service. Considering our budget and preferred area we didn\'t many choices but with some good advice we managed to find a suitable property and compromised on the price. The process of referencing was as easy as can be with with constant help and support through emails and telephone to complete the process. Unfortunately the process didn\'t finish and the landlord of the property decided to rent the property to someone else without notifying us or the agents. Again at this point we received a friendly and supportive service and the deposits we paid were paid back to us with ease.