We dealt with Darren first when looking for a property in the south east london area. He was efficient, professional and friendly and made dealing with the agency easy and stress free. Darren found us a perfect property within our budget in our desired location and we booked an appointment to see it the next day. We were taken to the property by Bradley, who was punctual and knew exactly what he was talking about. He didn\'t try and oversell the property or push us into a move that we weren\'t 100% happy with. After we\'d decided that this property was for us we quickly put down the deposit and started drawing up all the paper work. This was done exceptionally efficiently by Ludlow Thompson and we had all references in place within three days. Unfortunately the landlord had different ideas and let the property behind the back of the agents and us. Ludlow Thompson were excellent in dealing with this, assured us that they would try their hardest to find us another property and failing that would refund us the full amount. Dealing with the staff at ludlow thompson has been a pleasure. It\'s a shame it didn\'t work out but rest assured that everything that could have been done to make life easier for us was done by these members of staff.