“Totally lack of professionalism - Terrible Service...”

Aug 08,2018
By: 'Terrible Service'
Aug 08,2018
1 people found
this helpful
Terrible service received by a representative of this company. I would give no stars if that was an option. Ignored an email to view the house, then I chased it and got an appointment. Was very abrupt tried blindingly obvious sales techniques that were laughable. Told me It was going to Auction if no offer was made by the end of the week, told me the owners wanted it sold within 4 weeks, I did make an offer on email, proving I had the finance in place ( As I was told to). didn't even get a reply. Worried because I sent my passport and bank statements and was told he had received it - God knows why he didn't acknowledge it, was very unprofessional. Considering I was told it had to be sold within four weeks, and an offer had to be made by the end of the week, it took 2 days short of 4 weeks to decline my offer. This I was only informed of because I chased them. I raised my offer by email - Again no reply so I called to confirm receipt to which I was told someone made an offer the day before which was accepted. Funny how an offer was accepted so quick when I was told it was a company that owned it and they always took up to 4 weeks to rely. Asked for code of conduct and complaints procedure as it felt very very dodgy - Obviously no reply. Awful company - Stay away
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Wynne Davies Estate Agents

First Floor Suite, 73 Rhos Propmenade Rhos On Sea
LL28 4EN

01492 545665

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