Aug 21,2012
John Jung
By: 'roseknight'
Aug 21,2012
0 people found
this helpful
I usually do not expect too much from estate agents anyway, but Hoya Homes proved to be really terrible even by this low standard. Just to name a few issues:
-Ignore tenant requests, do not carry out requested repair, and what is even more annoying, they just ignore the request, rather than saying plain no
-Caused damage by improper maintenance and flooding belongings, and failing even to offer an apology
-Wanted to charge more than agreed for cleaning
-Charged very high, unjustified deductions from deposit, obviously just to profit from tenant\'s deposit
-Poor communication skills
-Arranged prospective tenant viewing without giving prior notice
What agent could do to change your mind?
To be honest, fair, and respectful of clients
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Hoya Homes

39 High Street Kingston upon Thames, Kingston Upon Thames
Greater London

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