96% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
83% lettings fee satisfaction
“Both Louis and Maria were outstanding with their communication and commitment to selling our home....”
Aug 06,2018
Aug 06,2018
16
people found
this helpful
this helpful
Very professional friendly staff, Maria, Louis, Stuart and Johnathan were amazing and worked hard in selling our home. However if I hadn't sold it by the time David had joined I might have possibly changed estate agents. Reviews are meant to be truthful and I found his attitude quite rude and off putting. Maria and Louis kept us going in difficult times throughout the sale and we thank them for this.
Comment on agent fees
Very reasonable
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Latest Reviews
Featured Review
a
reviewed by 'Caroline and Mike'
19th Nov 2019
reviewed by 'Richard Coath'
7th Nov 2019
reviewed by 'matt'
23rd Oct 2019
reviewed by 'Richard Black'
19th Oct 2019
reviewed by 'G'
18th Oct 2019
reviewed by 'Michael Pogson'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 96% | £122,500 | £1,400,000 |
| Lettings | 100% | 83% | £450 | £800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 0 | 3 | 0 | 55 | 0 | 43 | 0 | 5 | 0 |
Areas covered
- EX16
- Crediton
- EX17
- EX18
- EX19
- EX20
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Bradleys Estate Agents Branches (view all )
Featured Review
a
Dec 07,2018
Dec 07,2018
12
people found
this helpful
this helpful
We highly valued the very positive rapport we had with Louis and Maria - it always made the trip to Bradleys or consequent phone calls a pleasure! Buying our property in Crediton went EXTREMELY smoothly; in large part owing to the kindness and support of ...
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Comment on agent fees
Not applicable.
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Nov 19,2019
Nov 19,2019
3
people found
this helpful
this helpful
We have been delighted with the service that we have received from Bradleys (Crediton branch). They have been extremely helpful from our first enquiries to the final sale of my late uncles property. We have had to deal with much of the sale from long ...
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Nov 07,2019
Nov 07,2019
2
people found
this helpful
this helpful
quick to answer queries and very helpful throughout. Very friendly and always happy for us to drop in discuss the purchase...
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Oct 23,2019
Oct 23,2019
4
people found
this helpful
this helpful
Bradleys, Crediton have been absolutely fantastic in helping me find the perfect property. After nearly a year of searching ! Bradleys have constantly kept me up to date on suitable properties as they came to the market. Always friendly and helpful Bradleys showed much efficiency and ...
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Oct 19,2019
Oct 19,2019
2
people found
this helpful
this helpful
Marie was excellent in keeping things together to make sure all went smoothly to the end 5star all day and every day...
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Oct 18,2019
Oct 18,2019
3
people found
this helpful
this helpful
Maria was great and kept me informed of the purchase every step of the way. Will definitely buy another house from her....
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Oct 17,2019
Oct 17,2019
2
people found
this helpful
this helpful
Went out of the way for a smooth transaction . Mike was excellent will make a good manager one day. But Louis was excellent as well...
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Sep 26,2019
Sep 26,2019
3
people found
this helpful
this helpful
Superb agents, helpful, supportive and available at all times for any queries. I would thoroughly recommend Bradleys to anybody moving home....
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Sep 10,2019
Sep 10,2019
4
people found
this helpful
this helpful
Always helpful and courteous in our search for property.
Maria and Louis happy to arrange viewings and provide information whenever we needed it....
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Jul 24,2019
Jul 24,2019
5
people found
this helpful
this helpful
Evertone in the Crediton office was incredibly helpful throughout our purchase-Thay continuously minitored its progress resolving any problems.
Many thanks to Lous, Maria & Michael...
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Jun 19,2019
Jun 19,2019
3
people found
this helpful
this helpful
Bradleys were letting agents for several years, and then the estate agents for house sale. Excellent in both capacities, kept me (Executor) in the picture at all times. Lovely people to deal with....
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Comment on agent fees
Satisfactory
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Yes
May 18,2019
May 18,2019
5
people found
this helpful
this helpful
Maria was excellent- always kept us informed and very helpful. Good knowledge of the area and the market. Would use again...
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Comment on agent fees
Reasonable fees
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Yes
May 17,2019
May 17,2019
5
people found
this helpful
this helpful
I found both Louis and Maria to be friendly, knowledgeable and helpful. I really liked that they are down to earth and took the time to explain things to me.
Calls were made or returned promptly with up to date information. Overall a very positive ...
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Comment on agent fees
I could have gone with another agent and had cheaper fees (I could also have paid higher fees) however I feel that the service I received was worth it.
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Apr 23,2019
Apr 23,2019
4
people found
this helpful
this helpful
Maria was always available for any questions we had throughout the process and would call back within the hour with all responses. Very smooth process from start the finish with Maria's help!...
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Comment on agent fees
N/A
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Yes
Apr 16,2019
Apr 16,2019
5
people found
this helpful
this helpful
Louis and Maria have really put the effort and time into getting our Crediton house good tenants, had quite a few enquiries all treated very well, both have been a first class credit to Bradleys as a company would not hesitate to recommend 100%...
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Comment on agent fees
Fair fees in line or cheaper than others in the area
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Apr 04,2019
Apr 04,2019
7
people found
this helpful
this helpful
Louis gave up time on his day off to do our valuation, Maria told us when the house we wanted became reavailable, and Neal squeezed us in for a mortgage appointment at short notice. Everyone has been brilliant throughout. Can't recommend them highly enough!...
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Comment on agent fees
No complaints about the fees, they've worked hard for it!
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Mar 05,2019
Mar 05,2019
8
people found
this helpful
this helpful
Having recently completed on what became a fairly protracted purchase I have to say both the staff members I dealt with at Bradleys Crediton were very good. Always polite and returned calls/emails when required. Thanks for your help....
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Feb 01,2019
Feb 01,2019
5
people found
this helpful
this helpful
Thank you for your helpfulness and services we received in buying our house. The transaction between the seller and
the buyer was very good and we were kept up to date with
the buying process right up to the exchange and finally our
owning our ...
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Dec 11,2018
Dec 11,2018
10
people found
this helpful
this helpful
I would like to thank Louis and Maria for all their hard work in the sale of my house in Crediton very helpful and easy to speak to
Thankyou...
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Comment on agent fees
Fees good
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Yes
Nov 16,2018
Nov 16,2018
13
people found
this helpful
this helpful
These things are never simple and several hurdles appeared over the selling of our house; throughout, the staff at Bradleys were helpful, courteous and always there to help us through the process. From first guiding us to a good, realistic price figure (which was attained), ...
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Comment on agent fees
Reasonable
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Yes
Oct 25,2018
Oct 25,2018
8
people found
this helpful
this helpful
I had looked at a few places with a view to buying somewhere, including some with Bradleys. When the house I eventually bought was about to come onto the market, Maria very kindly let me know about it and showed me around, knowing that it ...
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Oct 06,2018
Oct 06,2018
17
people found
this helpful
this helpful
Could not be happier with the service louis has provided... so helpful. Kept us up to date. I would defiantly recommend and rate the service...
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Sep 29,2018
Sep 29,2018
17
people found
this helpful
this helpful
We had very positive dealings with both Louis and Maria when finding the property that would suit our needs, from the very first enguiry through to the agreement of purchase we were made to feel completely at ease with all our questions and also that ...
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Comment on agent fees
N/A
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Yes
Aug 14,2018
Aug 14,2018
19
people found
this helpful
this helpful
Having heard good reports of Bradley's, we thought we would give them a try. We were amazed at the efficiency of the team. Always polite and obliging, they solved any problems quickly, always acknowledging contact a.s.a.p.. Whilst our particular sale was fairly ...
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Comment on agent fees
Very happy with fees
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Yes
Aug 12,2018
Aug 12,2018
18
people found
this helpful
this helpful
Quick to respond, very obliging acted in a friendly professional manner. Assisted us right to the end of sale and key handover....
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Comment on agent fees
Good
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Yes
Aug 09,2018
Aug 09,2018
20
people found
this helpful
this helpful
I purchased a house Bradleys were marketing in November 2017. The person I dealt with was Louis Symonds. He was very professional, easy to deal with, followed up queries when asked and maintained contact with my solicitor when asked....
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Comment on agent fees
I bought a house not sold one through Bradleys
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Yes
“Both Louis and Maria were outstanding with their communication and commitment to selling our home....”
Aug 06,2018
Aug 06,2018
16
people found
this helpful
this helpful
Very professional friendly staff, Maria, Louis, Stuart and Johnathan were amazing and worked hard in selling our home. However if I hadn't sold it by the time David had joined I might have possibly changed estate agents. Reviews are meant to be truthful and I ...
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read full review
Comment on agent fees
Very reasonable
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Yes
Yes
Aug 03,2018
Aug 03,2018
12
people found
this helpful
this helpful
I was thinking of putting my house on the market and was unsure which agent to use. On approaching Bradleys I spoke to Maria who confidently informed me of all of Bradleys positive marketing strategies and all the services they can provide if wanted. My ...
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Comment on agent fees
I was surprised at your usual standard fee which I find extremely high but I was able to negotiate a more favourable rate.
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Aug 03,2018
Aug 03,2018
26
people found
this helpful
this helpful
The service I have received from both Louis Symonds and Maria Brooks has been above and beyond my highest expectations, I was dreading the whole buying and selling a house as I know from experience the stress that can be involved! My house was instructed ...
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Comment on agent fees
Excellent rates
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Yes
Jun 12,2018
Jun 12,2018
9
people found
this helpful
this helpful
The house eventually sold, so thank you very much. Initially the service was very good and attentive. It tailed off abit in the middle months, but was addressed again in the new year. Once photographs had been refreshed and spring arrived, things started happening again.
...
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Comment on agent fees
Fair rates, in our opinion.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Francis Marshall FNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 2:56 PM 05/01/2016 by allAgents
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Francis Marshall FNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Awards won by Bradleys Estate Agents, Crediton EX17 3LG
-
2019
Best Estate Agent in EX17
-
2019
Best Overall Agent in EX17
-
2019
Best Estate Agent in Crediton
-
2019
Best Overall Agent in Crediton
-
2018
Best Estate Agent in EX17
-
2018
Best Overall Agent in EX17
-
2018
Best Estate Agent in Crediton
-
2018
Best Overall Agent in Crediton
-
2017
Best Estate Agent in EX17
-
2017
Best Overall Agent in EX17
-
2017
Best Estate Agent in Crediton
-
2017
Best Overall Agent in Crediton
