Main points of note:
- Provided a comprehensive check-in package which included all the relevant information required, including photographs of the current state of the flat and up-to-date meter readings
- Quick to respond and helpful as a management agency, including liaising with the company responsible for the management and upkeep of the estate regarding problematic neighbours
- Comprehensive and user-friendly check-out documentation which made it much easier to leave the flat in appropriate condition to get the maximum deposit returned.
All the staff I dealt with were friendly and helpful, and willing to go out of their way to help when necessary. This is the third letting/management agency I have dealt with in Newcastle/Gateshead and I have had very poor experiences previously so am pleased to say that I was unexpectedly impressed by the professionalism shown by Davis Keep.