I have been with this office for over the past 18 months and have used their services twice with great satisfaction. The staff members were very friendly and available, for showing and advice. They also call, and call back, promptly. They made the extra effort of convincing the landlords to agree to agreeable settlements very quickly and have been super fast in handling the admin -with a smile! The question of trust (or the lack of it) has never been an issue with this office; on the contrary. What you see is what you get -a rarity in the industry. Thoroughly recommend using them.