Oct 03,2009
By: 'SE1er'
Oct 03,2009
1 people found
this helpful
Found these negative reviews comforting (in a perverse kind of way). At least I know its not just me (as a tenant) that gets the initial rubbish, then silent, treatment from Ludlow Thompson and their outsourced management agents, Mainstay.

The lack of direct contact is appalling and the apparent inability to deal with any problem makes me wonder what they do all day.

The only way to get resolve seems to be to directly involve the landlord. A good landlord will at least try to sort out the problems, and they will then be made aware of what little Ludlow Thompson do for their money.

I also find some of the positive comments on here dubious - Walworth says earlier that these are probably posted by landlords/tenants who dont have the management service.

Well I hope they are, and not an attempt of false representation by a vested interest, which is illegal under the Consumer Protection Act.
Was this helpful? Yes
By: Customer Services
Oct 07, 2009
Dear SE1er
Thank you for your comment, clearly you have some issues which need addressing. We are unable to identify your property by this posting so if you would like to contact customerservices@ludowthompson.com we would be happy to look into the matters.
Kind regards

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