100% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
94% lettings fee satisfaction
Jul 31,2018
Jul 31,2018
3
people found
this helpful
this helpful
Manners Residential Woking staff are very professional and very caring.
They guided me through all the process and paperwork. And they were very quick with solving the few issues at property. I would definitely reccomend them.
They guided me through all the process and paperwork. And they were very quick with solving the few issues at property. I would definitely reccomend them.
Comment on agent fees
Affordable fee and no hidden charges. Very straight forward
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Latest Reviews
15th Oct 2019
reviewed by 'Russell RIDDY'
15th Oct 2019
reviewed by 'Kevin Bingham'
13th Oct 2019
reviewed by 'M'
7th Oct 2019
reviewed by 'Satisfied, Woking.'
5th Oct 2019
reviewed by 'patricia may'
27th Sep 2019
reviewed by 'Gillian Saunders'
Opening Hours
Address
Manners Residential
26 High Street
Woking
Surrey
GU21 6BW
01483 590059
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £205,000 | £322,000 |
| Lettings | 93% | 94% | £595 | £3,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 131 | 0 | 39 | 12 | 7 | 0 | 8 | 0 | 3 | 2 |
Areas covered
- Woking
- Guildford
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Latest Properties
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Oct 15,2019
Oct 15,2019
1
people found
this helpful
this helpful
Excellent professional service from James, Nick and their team. As usual they managed to find a suitable tenant within a short time....
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Oct 15,2019
Oct 15,2019
2
people found
this helpful
this helpful
I have used Manners for several years letting out my property and have found them very professional and a caring agent to myself and my tenants.
They provide a personal service, highly recommended...
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Oct 13,2019
Oct 13,2019
1
people found
this helpful
this helpful
Fantastic support and help in finding a new place to rent. Nick has been a true magician in sorting everything out in such a short time. Thank you...
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Oct 07,2019
Oct 07,2019
1
people found
this helpful
this helpful
Lots of direction and support to get flat up and ready for renting out again. All t's crossed and i's dotted....
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Oct 05,2019
Oct 05,2019
2
people found
this helpful
this helpful
using manners takes the worry and stress away from owning a rental property.
they are on hand to deal with problems and contact us efficiently when it's necessary.
would recommend manners to others....
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Sep 27,2019
Sep 27,2019
1
people found
this helpful
this helpful
We have used Manners Residential as managing agents for our three flats for many years and have been very happy with their service. They are the ideal size business - large enough to have the range of experience but small enough to know their clients ...
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Sep 26,2019
Sep 26,2019
1
people found
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this helpful
I've been using Manners Residential for 8 years. This is the best agency I came across. Great work guys. keep it on....
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Aug 21,2019
Aug 21,2019
2
people found
this helpful
this helpful
I have faithfully used Manners as my letting and managing agent and have not been left disappointed in the 13 years of employing them. They are professional and if I needed any advice they responded with sensible suggestions and solutions. My various tenants would receive first ...
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Jul 26,2019
Jul 26,2019
1
people found
this helpful
this helpful
The Manners team have provided a very professional and efficient service over the last 8 years. They have always understood my requirements for finding tenants and given sound advise about the current and future letting market. I would highly recommend them as a letting and managing ...
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Comment on agent fees
excellent
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Jul 18,2019
Jul 18,2019
2
people found
this helpful
this helpful
We have let 2 properties in the Woking area, through Manners Residential , the last property was on a 5 year renewed arrangement with full management from the Manners team. We had also let our family home on 2 occasions whilst working overseas. We have worked with entire team ...
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Jun 13,2019
Jun 13,2019
1
people found
this helpful
this helpful
All the staff at Manners are extremely helpful and professional. James was a particular gem when I was a rookie landlord, giving me lots of advice and pointers and assisting me through the whole process. Nicky always sorts out any issues at the flat speedily ...
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Comment on agent fees
A little pricey, but you get what you pay for.
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Jun 12,2019
Jun 12,2019
2
people found
this helpful
this helpful
Nicky was very pro active in organising the new heater & hob to meet higher standards of health and safety. Also managed the re decorating. Initially where the old tenant had used non neutral colours, and later where another coat of paint was needed.
I was ...
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Comment on agent fees
Fair
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Jun 12,2019
Jun 12,2019
2
people found
this helpful
this helpful
I have been using manners residential for 10 years and have found them to be very friendly and always helpful...
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Comment on agent fees
good
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May 24,2019
May 24,2019
3
people found
this helpful
this helpful
I have used Manners Residential as my letting agent since 2010. They fully understand the need to manage the relationship between landlord and tenant in a mutually beneficial way. I rely upon them to keep me informed of legal requirements, find and vet tenants and manage ...
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May 19,2019
May 19,2019
2
people found
this helpful
this helpful
Manners have acted as my lettings agent for nearly six years now and they have been fantastic. They also managed the sale of one of my properties successfully.
Every member of the team is professional and the way they communicate is first class. I could ...
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Comment on agent fees
They are great value. I was never going to just chase the cheapest fees.
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May 18,2019
May 18,2019
3
people found
this helpful
this helpful
Been with Manners for well over a decade. They are always highly professional, my lodgers are always of a high quality and they deal with my problems at a moments notice. Nick has spent years listening to me whinge about fixing things with great patience....
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May 02,2019
May 02,2019
2
people found
this helpful
this helpful
The team at Manners Residential have for many years provided me with excellent support and service with my property lettings....
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May 01,2019
May 01,2019
2
people found
this helpful
this helpful
The whole of the manners team were very accommodating when I was amidst a search for a new property to rent. Danielle and Mark both gave plenty of time to answer any questions I had, as well as giving me guided tours of the various ...
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Comment on agent fees
Well priced in relation to other Agencies.
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Apr 25,2019
Apr 25,2019
3
people found
this helpful
this helpful
I've been Manners to handle the renting of my home for four years now since I moved overseas for work. In all that time, Nick and the rest of the team have provided a courteous, professional service and are always on hand to help with ...
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Comment on agent fees
Can't compare - haven't used anyone else!
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Apr 23,2019
Apr 23,2019
3
people found
this helpful
this helpful
The experience I've had with Manners Residential has been fantastic. To show me around potential properties to rent was Danielle who was lovely. We were visiting a few properties that day and she took me to each one and even gave me a lift to ...
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Comment on agent fees
Good
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Apr 13,2019
Apr 13,2019
4
people found
this helpful
this helpful
We used Manners Residential to let our flat in Woking. The tenant had been a model tenant for years until recently when he had severe health issues which resulted in the other residents in the block wanting him to leave. He was reluctant but the ...
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Comment on agent fees
Not cheap, but, in our opinion worth every penny. You pay a fee for years and wonder why you're giving away so much money but then, when something like this happens, you realise what good value it is.
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Apr 12,2019
Apr 12,2019
5
people found
this helpful
this helpful
All the staff I have dealt with at Manners have provided an excellent service being helpful and professional in dealing with the end of a tenancy which had a problem with the outgoing tenant. and with the beginning of a new tenancy....
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Apr 03,2019
Apr 03,2019
5
people found
this helpful
this helpful
Following an introduction to James Manners, Nick Griffiths has been our main contact at Manners, for some 15 years. We have found Nick, not only professional and experienced, with a profound understanding of the needs of both landlords an tenants, but also very pleasant to deal ...
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“Disappointed with state of property and lack of action taken to address issues on check in...”
Feb 20,2019
Feb 20,2019
1
people found
this helpful
this helpful
The following issues were noted and walked through the issues with Manners on day 1 when we moved in. They said they would have cleaners come by to clean as they agreed the property is not up to standard. Yet after several chasers and conversations, Manners ...
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Comment on agent fees
Fees were high compared to service received and no acknowledgement of issues on check in - even thought these were walked through with Manners whom agreed to resolve the issues on day 1 when we moved into the property
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Feb 06,2019
Feb 06,2019
5
people found
this helpful
this helpful
Mark was fantastic at leading us through our rental process - me partner and I were in a position where we needed to make a quick decision on a property, and Mark was able to arrange viewings at short notice and at a time which ...
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Comment on agent fees
We paid roughly £600 in fees, this felt too high and other estate agents' fees were cheaper. We felt there was not much we could do about this.
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Jan 12,2019
Jan 12,2019
5
people found
this helpful
this helpful
Having struggled with previous letting agents I was worried when it came to move however Jeniffer & Mark provided fantastic customer service, the entire process was quick and easy. They are knowledgeable and friendly. Nothing was too much hassle. Couldn't recommend enough for renting a new ...
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Comment on agent fees
Slightly more than we've paid elsewhere but I have no comparison for the area, seemed reasonable for the service level.
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Jan 03,2019
Jan 03,2019
3
people found
this helpful
this helpful
Manners residential are a great, friendly and helpful estate agents. They have been completely professional and helpful and are extremely easy to communicate with. Nothing is to much trouble and always re-assuring....
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Comment on agent fees
Agents Fee's as expected although disappointed with the above company and the cost as it felt like we did it all.
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Dec 27,2018
Dec 27,2018
1
people found
this helpful
this helpful
Disappointed with Nicky's response to our queries and the delay in time it would take for her to get back to us. The excuse always was 'it's been busy' or 'I was on vacation'. Lack of knowledge of our property and insurance cost us money ...
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Comment on agent fees
They were ok.
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Dec 20,2018
Dec 20,2018
4
people found
this helpful
this helpful
Nicky and her team are always very helpful and efficient in dealing with any questions we have regarding the flat we rent through them. New tenants are found very quickly between lets....
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Comment on agent fees
Some of the items that are charged for seem rather expensive eg. £231 For finding new tenants
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Dec 20,2018
Dec 20,2018
3
people found
this helpful
this helpful
James was so helpful throughout the process. We were out of the country at the time and he ensured he did everything he could to keep the process moving and keep us informed....
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Comment on agent fees
Great price for great service
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Nick
(65)
Nicky
(43)
James
(40)
Mark
(9)
Danielle
(7)
Dawn
(2)
Sarah
(1)
Sally
(0)
Erica
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:10 AM 01/08/2018 by Nick Griffiths
Awards won by Manners Residential, Woking GU21 6BW
-
2018
Best Letting Agent in GU21
-
2018
Best Overall Agent in GU21
-
2018
Best Letting Agent in Woking
-
2018
Best Overall Agent in Woking
-
2016
Best Estate Agent in Woking
-
2016
Best Letting Agent in Woking
-
2016
Best Estate Agent in GU21
-
2016
Best Letting Agent in GU21
-
2016
Best Overall Agent in Woking
-
2016
Best Overall Agent in GU21
-
2017
Best Letting Agent in GU21
-
2017
Best Overall Agent in GU21
-
2017
Best Letting Agent in Woking
-
2017
Best Overall Agent in Woking
