Aug 20,2012
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By:
Aug 20,2012
7 people found
this helpful
I have let my flat through Alex Neil for 4 years. Currently (2012) the accounts department at Alex Neil seems to have its act together. However in early 2011, they were 1 to 2 months behind in forwarding rent with no explanation as to why. While I had a 2 year lease, it developed into a rolling flat share with different people in the flat and no interest by A-N to sort it out as long as they paid the rent.
What agent could do to change your mind?
Kept the payments up to date. It took 6 months to sort out.
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By: David Hatch. Director
Sep 24, 2013
I am sorry to read your comment and sincerely apologise for the way in which you believe your property rental was handled. I can confirm that we have made some major company changes over the past months and I hope that in the future you will give us another opportunity to prove we do value your custom. David Hatch. Director.

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