their fees are too much high, and not caring for their tenant, locking you up with expensive contract that you may not afford, they always forget, and not care about their customer, but their website say something else""\'Warning who ever wants to live in rugby do NOT go to the agency amethyst they treat u like crap and don\'t want to help you :/ the houses are expensive worth less than they are :/ u can tell we are not happy !! X.
We called them about our boiler, unfortunately have not heard about 1 month as our boiler was broken and we have had hardly and warm water.:(.
What agent could do to change your mind?
As they say be honest with customer and do not forget that family living in houses they let, also they have to follow the code of tenancy agreement for repairs.