Aug 16,2012
Aug 16,2012
6 people found
this helpful
The most appalling service that I have ever come across. Staff were clueless, unprofessional and constantly sugar coated a crap deal. The initial information given to the valuer (Vicky) were not communicated appropriately with the sales (Marcelle) who managed to pass false information onto the buyer. They failed to notice that no EPC was done on our flat even though it\'s a legal requirement to have the certificate within 28 days of it being on the market. It took them 8 weeks to contact us after an offer has been accepted with a confirmation letter of the value - which turned out to be different to the one given on the phone. No contact was made at this point to ask for our solicitor\'s details or give us any updates. When we started getting worried that a valuation and a solicitor were yet to be commissioned by the buyers at 9 weeks we called to check their progress. They avoided calls when the deal went quite just to turn around and tell us that the buyer doesn\'t have enough for the deposit. It was not a surprise when the deal fell through after wasting 10 weeks of our time!!
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review. PLEASE NOTE! This is not the page to leave a new review of Location Location Office 2! To leave a new review of Location Location Office 2, please click the link below !
Write a review for Location Location Office 2

(optional) upload photographs,images,youtube video or .pdf files to support your review

Location Location

18 Stoke Newington Church Street Stoke Newington, London
Greater London

020 7923 9222

Opening hours