i rented my flat through Lauristons for over 5 years and in that time I dealt with a number of agents. I was happiest when I dealt with Rajvinder Bhangra. She was very responsive to all my enquiries and handled all issues immediately. Over the course of my relationship with Lauristons, there were times when I wasn\'t happy. These were instances not connected to Rajvinder Bhangra.These relate to a tenant who didn\'t pay one month\'s rent. There were always delays in getting the rent paid, and I questioned what effort Lauristons made to get proper references. Some rent is still outstanding from this tenant.