We were shown the property by Chloe who was very cheerful and polite (absolute pleasure to talk to). She was able to answer most of our questions related to renting / referencing / terms on placing an offer / documents needed later on etc. The process to make the offer with Martin & Wright was flexible and smooth and they got back very quickly with the outcome. They were quite understanding and it was not like dealing with a rigid organisation. Once the deal was agreed, Chloe and Danielle were quite professional and efficient in sorting out the paper work. The agency fees could have been lower and a welcome pack was mentioned which we didn\'t see. However overall we were quite pleased with the dealings and had a great experience renting with them!