The Home Cloud
Pall Mall, London, SW1Y
4/5, 8 reviews
75% recommended
100% lettings valuation accuracy
88% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2024 allAgents People Awards


“Unhelpful, regularly ignored...”

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Jul 09,2018
Minithumbdown
By: 'Ronnabe'
Jul 09,2018
4 people found
this helpful
Renting through Tom and The Home Cloud has been a nightmare. I have requested call-backs which have not been returned more than once and had to wait more than a week for responses to emails.
Communication with this agency has been abysmal, others in our flat block have had similar experiences and if I wasn't so happy with the flat itself, I would have gone somewhere else. AVOID.
Comment on agent fees
Good.
Was this helpful? Yes

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Opening Hours
Address

The Home Cloud
8 St James\'s Square
Pall Mall,London
Greater London
SW1Y 4JU
0118 327 1991

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 88% £500 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 5 2 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA
Latest Properties

No Properties

“I had a great experience renting my flat. The......”

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Feb 26,2024
Minithumbup
By: 'Daniel'
Feb 26,2024
0 people found
this helpful
I had a great experience renting my flat. The team were always extremely helpful and responsive throughout my whole tenancy and helped me with any management issues. I would recommend to anyone looking for a property....
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“The Home Cloud, were professional and extreme......”

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Jan 29,2021
Minithumbup
By: 'Amiee'
Jan 29,2021
0 people found
this helpful
The Home Cloud, were professional and extremely helpful when it came to me moving in to my first flat. They answered all my questions when needed. Thank you to the team!...
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“Fantastic...”

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Jan 27,2021
Minithumbup
amber
By: 'Emma Cleaver'
Jan 27,2021
0 people found
this helpful
I have recently viewed a property & secured a new tenancy, very pleased with my new flat and the service I was given. Thanks to the team at The Home Cloud....
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“Amazing,The Home Cloud was very helpful and ......”

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Jan 22,2021
Minithumbup
By: 'Amiee'
Jan 22,2021
0 people found
this helpful
Amazing, The Home Cloud was very helpful and professional when it came to me renting and moving in the my apartment. A very smooth process and they were very understanding and helpful when it came to answering my questions. Would 100% recommend and I will definitely ...
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“Very Helpful!...”

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Jan 03,2019
Minithumbup
By: 'Ansh'
Jan 03,2019
0 people found
this helpful
The team have been very helpful in helping me secure the right tenant for my property. They have been much easier to work with then some of the previous agents I have used....
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Comment on agent fees
Reasonable
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“Great service...”

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Jan 03,2019
Minithumbup
By: 'Kaiya'
Jan 03,2019
0 people found
this helpful
Have rented with these guys for a while now and always impressed with how they have dealt with management issues....
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Comment on agent fees
Fess were £125 which were much lower then other agents.
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“Beyond awful...”

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Aug 09,2018
Minithumbdown
Tom
By: 'Jacksmith2204'
Aug 09,2018
7 people found
this helpful
Please do not rent with these ! If I could give it 0 stars I would, they was no help, we had one man who was supposed to be helping us named Tom and from the beginning it was a nightmare, not only was everything overpriced but ...
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“Unhelpful, regularly ignored...”

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Jul 09,2018
Minithumbdown
By: 'Ronnabe'
Jul 09,2018
4 people found
this helpful
Renting through Tom and The Home Cloud has been a nightmare. I have requested call-backs which have not been returned more than once and had to wait more than a week for responses to emails. Communication with this agency has been abysmal, others in our ...
read full review
Comment on agent fees
Good.
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 5:09 PM 25/10/2021 by Tom Jewell

Awards won by The Home Cloud, London SW1Y 4JU



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