Jul 08,2018
By: 'Hulio'
Jul 08,2018
4 people found
this helpful
Rented from let direct for nearly 7 years.
Although they are very friendly to speak to and they say all of the right things, when it comes to the nitty gritty part of property management , nothing seems to happen, in fact the property management side of things is none existent! Regardless of how many photographs you take or how many faults you'll raise to them, they just say 'we'll speak to the handy man and he'll be in touch' .....it never happens.
On the plus side... they only bother you once a year when house and gas inspection is due.
To summarise , if you would rather fix/Repair things yourself, out of your own pocket, have zero communication with the letting agents then let direct is for you...
If you expect a professional service and prompt response to any service or repairs that may need carried out then go elsewhere.
Comment on agent fees
A one off fee - yes A yearly fee to change a date on a bit of paper when you’ve been there for years- no
Was this helpful? Yes
By: Paul
Jan 30, 2019
Hi Moya, after 2 years of paying the renewal fee" I refused!
£75 for what?....to changed a date at the top of the letter head? I don't think so!
They're just money grabbing
By: Moya Turner
Jan 30, 2019
I know this is a late reply I'm having the same issue, I've been living in my flat for almost 7 years now and they're now demanding £75 "renewal fee". How did you get out of paying it if you don't mind my asking? Or did you just carry on payin rent as normal and ignore it? Thanks

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Let Direct NE

566 Durham Road Low Fell, Gateshead
Tyne & Wear

0191 491 0500

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