Charlestate
Kingston Upon Thames, KT2
1.7/5, 12 reviews
17% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features


“I agree with the other (legitimate) reviewers - this is ......”

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Aug 14,2012
Minithumbdown
By: 'angry'
Aug 14,2012
1 people found
this helpful
I agree with the other (legitimate) reviewers - this is an utterly unprofessional, completely childish bunch of people that you must avoid at all costs! Never come on time, keep promises they can't keep, badmouth landlord saying they don't like spending money on property, never respond to maintenance calls, do not even know what the legislation is concerning electric and gas checks, walk away/hang up the phone when they 'don't like how they are being spoken to' - cannot even count months properly, and do not even register tenants deposits under deposit protection schemes as is legally required. The manager is a liar, and the rest of the staff are rude and get into moods and strops very easily. Absolute nightmare to deal with them.
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Opening Hours
Address

Charlestate
78 Richmond Road
Kingston Upon Thames
Greater London
KT2 5EL
020 8974 6166

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 3 2 6 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“They failed to forward rent and kept the deposit, the ......”

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Feb 19,2013
Minithumbdown
By: 'motspur'
Feb 19,2013
6 people found
this helpful
They failed to forward rent and kept the deposit, the ltd company is dissolved. They strung me along and moved office without notification....
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“I agree with the other (legitimate) reviewers - this is ......”

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Aug 14,2012
Minithumbdown
By: 'angry'
Aug 14,2012
1 people found
this helpful
I agree with the other (legitimate) reviewers - this is an utterly unprofessional, completely childish bunch of people that you must avoid at all costs! Never come on time, keep promises they can't keep, badmouth landlord saying they don't like spending money on property, never ...
read full review
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“Do not under any circumstances have any dealings with this ......”

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Jul 22,2011
Minithumbdown
By: 'FormerTenant'
Jul 22,2011
3 people found
this helpful
Do not under any circumstances have any dealings with this company. They are literally criminals. I have had a default county court judgement against them for almost a year now and they have, for want of a better term, 'done a runner'. If anyone has ...
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By: ANGELEYES
Jul 15, 2012
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THEY'VE NEVER DONE ANY RUNNER, AS A MATTER OF FACT 1000'S OF CLIENTS RECOMEND THIER NO NONSENCE ATTITUDE TO BUSINESS. STATE YOUR CASE IF YOU DO NOT HAVE A DAMAGING MOTIVE. I USE THEM, WILL ALWAYS USE THEM AS LONG AS THEY ARE IN BUSINESS. ...

“Never ever deal with this company. Worst company I have ......”

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May 19,2011
Minithumbdown
By: 'smarties'
May 19,2011
1 people found
this helpful
Never ever deal with this company. Worst company I have ever dealt with. Avoid at all costs. Tenants and landlords you have been warned!...
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By: INDEED
Jul 15, 2012
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OBVIOUSLY ''BITTER'' no reasons for not dealing with them? ...

“1 word: horrible...”

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Oct 29,2010
Minithumbdown
By: 'Nice'
Oct 29,2010
2 people found
this helpful
1 word: horrible...
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“I dealt with the office on 2occasion and can only ......”

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Sep 11,2010
Minithumbup
By: 'JACKKY'
Sep 11,2010
0 people found
this helpful
I dealt with the office on 2occasion and can only say. Greatful....
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“Charlestate stole money from me by contacting my tenant and ......”

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Jun 06,2010
Minithumbdown
By: 'Worcs'
Jun 06,2010
1 people found
this helpful
Charlestate stole money from me by contacting my tenant and telling them to change the rental payment account. All of this was obviously without my authorisation. When it came to renewal, they lost the original contract I signed with them where I had negotiated discounted ...
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By: NEG
Feb 28, 2011
View all comments (4)
We have landlords who appreciate the professional service we offer whereas there are other landlords who would rather lie/con the agent so as not to pay the renewal fee and still expect the same service. We are not charity organisation. ...

“I used charlestate in finding my house where I live ......”

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Mar 21,2010
Minithumbup
By: 'sulk'
Mar 21,2010
0 people found
this helpful
I used charlestate in finding my house where I live now, and I was highly impresssed by the company. They were highly efficient, professional and I will definately recommend them....
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“They are very unprofessional ! They also rushed us when showing ......”

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Aug 07,2009
Minithumbdown
By: 'dissapointed'
Aug 07,2009
1 people found
this helpful
They are very unprofessional ! They also rushed us when showing us the properties. They promised us a nice property which we never seen. When we moved out they didn't let us know about our deposit and when I called to ask about it he was ...
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By: love this agent
Jul 15, 2012
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THEY RUSHED YOU! Hmmm. ...

“An agent from Charlestate show us around 2 properties in one ......”

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May 13,2009
Minithumbdown
By: 'unhappy-customer'
May 13,2009
1 people found
this helpful
An agent from Charlestate show us around 2 properties in one day, and we saw both in less that 20mins and they where 10mins drive away. she rushed us around didnt address any problems and sort of skimmed over prices. we liked one of the properties ...
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By: Karlos
Sep 11, 2010
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You should have raised this issue with the branch manager. Hopefully, you are now aware of your options, if you are unsatisfied with the service you receive. Trying to ruin our reputation should not be your final option. ...

“I am still living in the apartment let by Charlestate ......”

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Dec 04,2007
Minithumbdown
By: 'ammark'
Dec 04,2007
1 people found
this helpful
I am still living in the apartment let by Charlestate and I agree 100% with the other review. It is a nightmare experience. All promises broken. Never come on time to service. Try to find legal loopsholes to exploit terms in the contract. Nigerian gentleman Abby ...
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By: PERIOD
Jul 15, 2012
View all comments (1)
A non rent or late rent payer will expect the landlord/owner vehicle their mortgage with the jazz-air and still be able to keep their investment not to talk of YOU having a roof over your head. RIGHT!? ...

“The most terrible experience I have ever had with an ......”

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May 23,2007
Minithumbdown
By: 'Dissapointedtenant'
May 23,2007
2 people found
this helpful
The most terrible experience I have ever had with an estate agency. They are extremely unprofessional (e.g. never on time). They make promises that are not kept and even make false statements about what you will get with the property (e.g. told me ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Charlestate, Kingston Upon Thames KT2 5EL



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