During our property search we only found only two estate agents that we felt we could trust and would like to do business with... Outlook were definitely one of them. They were helpful and supportive.They didn\'t push properties on to us that were outside our stated budget. The staff were very personable, knowledgeable and spoke clearly and with compassion to us as flat hunters. The process of setting up finances and contracts was for the most part painless, and the support of the staff in these respects was good. Overall a very good experience of this company and i would recommend them to anyone looking for property in the area.