I should like to record our experience of instructing the Apartment Company, in the letting of our flat.
From the beginning, they were extremely helpful and forthcoming with advice, specifically concerning our flat and generally over matters relating to it.
Their instruction to let our flat came about because we had purchased it through them ! During the purchase process we had been so impressed by their professionalism that we wanted them to act this time for us!
Their instruction then resulted in many viewings over a period of a couple of months, but disappointingly nothing came of them.
Eventually, we decided that the rent must have been putting people off and had a lengthy discussion with them on this and the flat generally. They were extremely good at listening but importantly were sound with their associated counsel. The rent was subsequently reduced which did the trick and quickly we secured a letting. By quick we mean
a tenant was found on the thursday and by the following tuesday all the paperwork and detail had been concluded and the tenant was in residence ! The Apartment company was extremely efficient to say the least.
One of the most striking things for me about the Apartment company however was their honesty in recognising one particular oversight on their part. Their humility and honesty in accepting their mistake was extremely refreshing in this day and age.
Generally,the Apartment company pulled all the stops out to get our flat let as quickly as possible and their openness was exemplary . Whilst noone or company is perfect I will say, without hesitation, that they will get our vote every time and will certainly retain our instruction into the future.
To all at the Apartment Company, THANK YOU FOR YOUR FINE ADVICE AND SERVICE THROUGHOUT
Hugh and Clare!