We found Andrews very professional and enthusiastic. We had about 12 viewings and took the first offer after about 5 weeks. Andrews were very good about ringing with feedback after viewings. Sometimes during the quiet times when there was a week or two with no viewings it would have been nice to have a call to touch base. After we had accepted an offer Matthew Platen-Mills was excellent at helping us deal with a very slow exchange process and put in a lot of effort when things were getting things were getting bogged down with the solicitors.