1 Star Review
Jun 05,2018
By:
'Becci'
Jun 05,2018
Branch: Broadstairs, 123 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: CT10
Branch: Broadstairs, 123 High Street
Sales (Prospective customer)
Postcode: CT10
6
people found
this helpful
Awful service. Staff have no self-awareness. Made a couple of complaints, Manager spoke to me and said he'd look in to things and come back to me - never did. When chased said he didn't realise he needed to call back. We gave notice of just over 3 weeks as they tied us in to a 20 week contract (my fault, didn't read it properly and they didn't highlight the fact, obviously) - haven't had a viewing for more than a month and when we asked to be let out a week early (bearing in mind no viewings or contact for a month), the Manager said "no, can't do that I'm afraid". Purely vindictiveness, no levels of professionalism whatsoever; no surprise from us at all. Would never recommend them or use them again.
Comment on agent fees
High fees for low service.
6
people found
this helpful
Was this helpful?
Yes