Robert was immensley helpful when we first put our property on the market, he talked us through our options and the best way forward for us as individuals and did not make us feel as if we were part of a large package. He was always available when we needed to contact him for any queries and when Laura took over the showing of prospective buyers around she maintained the professionalism shown to us by Gascoigne Pees.
Once an interest was shown by two potential buyers Robert went out of his way to get the best price for our property and negotiated an excellent deal for us on our next property with the vendors. Robert advised us to use Countrywide Services for our legal dealings and they have processed our sale and purchase with the utmost speed. You are able to track your whereabouts of both dealings and they also send you email alerts as to your current postion when certain stages are completed.
We had a slight blip when the vendors on our next property pulled out of their sale as we were about to exchange contracts. I cannot express how deeply grateful we were for all the help from both Laura and Robert as they tried to keep our chain active, all stops were pulled out and luckily our vendors found another property and exchange was completed in 6 weeks with only a 2 week delay from the original proposed exchange.
We now anticipate a completion date of 16th August and will look forward to thanking the staff at Gascoigne Pees personally when we go to the offices to collect our keys. Well done!!