1 Star Review
Jun 02,2018
By:
'Jodie'
Jun 02,2018
Branch: Plymouth, 8 Mannamead Road
Services: Lettings (as a Tenant)
Rent PCM: £340
Would you recommend?: No
Postcode: PL1
Branch: Plymouth, 8 Mannamead Road
Lettings (as a Tenant)
Rent PCM: £340
Postcode: PL1
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Tracy conducted the check out procedure during my departure, I feel as though she was totally unrealistic with her assessment! I filled all holes, repainted the walls, thoroughly cleaned and vacuumed throughout as I was aware of the procedure needed to get my deposit back!
Tracy is charging me £90 for a full clean of the flat which is ridiculous as I made a real effort to have the place spotless, and £70 for a steam clean of the carpets as dog hair was evident.. I had no pets in my flat, however Falcon properties went against their agreement and allowed a dog to live in the flat above and use the communal halls, hence the hair in my flat!
Disgusting treament to a customer who paid all rent etc.. on time and made their job easy!!! My mum had to do all the work for them when I moved in due to their inability and incompetence!
Comment on agent fees
Bad
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