Martyn Gerrard
Head Office, London, N3
3/5, 11 reviews
55% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
71% lettings fee satisfaction



Property Features

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“Property Agency and Management Review...”

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May 31,2018
Minithumbup
Vanessa
By: 'Emma'
May 31,2018
0 people found
this helpful
I have been a tenant in a property managed by Martyn Gerrard for the past 12 months. Vanessa has always been helpful, friendly and professional in my dealings with her. It has been reassuring to know that she is someone to turn to if things go wrong, and she has been swift in sorting out maintenance issues.
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Opening Hours
Address

Martyn Gerrard
197 Ballards Lane
Finchley,London
Greater London
N3 1LP
020 8343 4340

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £1,200,000 £1,200,000
Lettings 100% 71% £1,400 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 4 1 1 1 0 0 1 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“House sale...”

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Mar 12,2021
Minithumbup
Scott
By: 'Jennifer Pounde'
Mar 12,2021
0 people found
this helpful
I found the service provided to be extremely professional and reliable from the get-go. Scott stayed in touch throughout the process giving helpful advice. He was always courteous and considerate and personable. I would recommend approaching Scott from Martyn Gerrard and look forward to him ...
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“Truly terrible experience...”

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Aug 19,2020
Minithumbdown
By: 'Mariana'
Aug 19,2020
2 people found
this helpful
Truly terrible experience, they pay for good reviews on google and I regret not checking reviews before signing up with them. Leaving the property was a nightmare, they were trying to make me sign a new contract for more money in the middle of the ...
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“As a tenant, I'm happy with the service that ......”

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Aug 01,2020
Minithumbup
Damla
By: 'Perry'
Aug 01,2020
1 people found
this helpful
As a tenant, I'm happy with the service that I have received from the Martyn Gerrard agent, and special thanks to Damla Boztas MARLA for her efforts in solving issues that we had....
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“Unbelievably bad and unresponsive property management...”

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May 08,2020
Minithumbdown
By: 'Ellen'
May 08,2020
3 people found
this helpful
We used Martyn Gerrard to let and manage our property when we moved abroad. We had a good experience with the letting process and with the management service for the first year, and our first tenants were happy. Over the past year though, the service ...
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“Freehold purchase quote...”

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Apr 11,2019
Minithumbdown
Emma
By: 'A.M.'
Apr 11,2019
1 people found
this helpful
Have attempted to contact MG by telephone and been told that the person responsible for Freehold quotes would call me back. She never did. Several emails have also been sent with no response. Bitterly disappointing....
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Comment on agent fees
N/A
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By: Guy Parker-Dennison
Jun 24, 2019
View all comments (1)
We have had a similar issue with Martyn Gerrard Block Management as has our neighbour when we both tried to contact their office regarding a licence for alterations and extending the lease on our property. When we ring the office they claim the lady dealing with it is out and will get back to us (she never does) or when she is in she says she cant get hold of the freeholder. Whats even more frustrating is the freeholder company is registered at the same address as their office and has the same b ...

“Customer service...”

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Feb 05,2019
Minithumbup
Ellena
By: 'Melania'
Feb 05,2019
0 people found
this helpful
Ellena Andrea is a star and I'm very grateful to have her as my poc for MG. She's professional, fast to come back and always prompt to solve any issue....
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“Excellent Service...”

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Dec 04,2018
Minithumbup
Ellena
By: 'Lisa'
Dec 04,2018
0 people found
this helpful
Ellena Andrea has been an excellent property manager. She is very responsive and has any issue addressed quickly! She has been a pleasure to work with....
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“Cowboy Builders...”

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Jul 27,2018
Minithumbdown
By: 'Heathrow'
Jul 27,2018
2 people found
this helpful
MG has a building division called Greyclyde who built our home 20 years ago. from then till now, we have discovered major building faults. MG/Greyclyde ignore all requests for callback, and denied any wrongdoings. We had to claim through NHBC to get them to sort ...
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Comment on agent fees
Not applicable
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“Property management visit...”

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Jun 01,2018
Minithumbup
Eva
By: 'martyn'
Jun 01,2018
0 people found
this helpful
Eva did and does a sound professional job as our first port of call. She listens to our complaints, and when she visited the property, took photos of everywhere.She is thorough....
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Comment on agent fees
Good
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“Property Agency and Management Review...”

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May 31,2018
Minithumbup
Vanessa
By: 'Emma'
May 31,2018
0 people found
this helpful
I have been a tenant in a property managed by Martyn Gerrard for the past 12 months. Vanessa has always been helpful, friendly and professional in my dealings with her. It has been reassuring to know that she is someone to turn to if things go ...
read full review
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“The level of incompetence at Martyn Gerrard is mind-boggling. When ......”

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Aug 01,2017
Minithumbdown
By: 'Freeholder'
Aug 01,2017
15 people found
this helpful
The level of incompetence at Martyn Gerrard is mind-boggling. When dealing with Block Management, a manager must stay on top of all business relating to the block and always keep the interests of the block, and its freeholders in mind. However, Stuart Burchell, who leads ...
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Comment on agent fees
Massively inflated, do not deserve a fraction of what they are charging.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Martyn Gerrard, London N3 1LP



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