We dealt directly with Jason De Sousa who treated us like we were his only clients. Renting when you move ot a new country is not easy by any means, but the staff was very helpful and had us moved in within four days of viewing the property. This was fantastic news for four graduate students. While there were some miscommunications due to e-mail issues and a lack of a mobile phone on my part, the process was relatively painless and as enjoyable of an experience as renting a home can be. Thank you Ludlow-Thompson.