Robert Rhys Ltd
Bristol, BS1
3.1/5, 7 reviews
56% recommended
0% lettings valuation accuracy
83% lettings fee satisfaction

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“Swindlers!...”

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May 29,2018
Minithumbdown
By: 'Luis'
May 29,2018
21 people found
this helpful
I lived in one of their flat for 2 years. They have been always unreached and they don´t have any capacity to deliver. I left the property 2 month ago and I still awaiting for the deposit back. I get in touch with MyDeposit to claim my money however I found out the agency took my money several month ago without any consent or previous notice to me. Currently the agency has disappeared: the branch in not longer open and his owner and the rest of the staff went missing. If someone is in the same situation than me please contact me to apply to the court together. We need to do more pressure in this disgusting people. Contact email: [email protected]
Comment on agent fees
the agency fee is excessive because they don't worry at all about your property once you rent the property
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By: Dave miles
Jun 08, 2018
We have been swindled by Andrew Rhys Thickett the sole director of Robert Rhys , he hasn't registered our deposit with DPS we have reported to fraud squad so waiting for them to contact him, there must be others Swindled so more contacts the better.

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Latest Reviews

View all Reviews 7
29th May 2018
reviewed by 'Luis'
“I lived in one of their flat for 2 years. They have been always unreached and they don´t have any ......”
7th Feb 2018
reviewed by 'Omar'
“Amazing staff, walked me through everything, even after moving in they are still happy to answer any inquiry either regarding ......”
3rd Feb 2018
reviewed by 'Rahaf'
“They're very professional, helpful and thoughtful! Amazing agents and very welcoming!! My go to next time I need a flat ......”
29th Jan 2018
reviewed by 'Raghuveer'
“Kudos for the immense focus on customer experience. While renting a home, it is the experience that matters more than ......”
26th Jan 2018
reviewed by 'DONOTRENT4THEDRILLHALL'
“Well. Where do I start. I was let an absolutely gorgeous property (or so it seemed) by Robert Rhys, specifically ......”
29th Sep 2017
reviewed by 'Omar'
“Disrespectful agency. they hung up in my face three times because I was asking to complete my agreement with them. ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Robert Rhys Ltd
1 Broad Weir
Bristol
Avon
BS1 3DQ
01179 311 122

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 83% £925 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 4 3 0 0 0 0 0 0
Areas covered
  • BS1
  • BS3
  • BS2
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Swindlers!...”

Share on :
May 29,2018
Minithumbdown
By: 'Luis'
May 29,2018
21 people found
this helpful
I lived in one of their flat for 2 years. They have been always unreached and they don´t have any capacity to deliver. I left the property 2 month ago and I still awaiting for the deposit back. I get in touch with MyDeposit to claim ...
read full review
Comment on agent fees
the agency fee is excessive because they don't worry at all about your property once you rent the property
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Dave miles
Jun 08, 2018
View all comments (1)
We have been swindled by Andrew Rhys Thickett the sole director of Robert Rhys , he hasn't registered our deposit with DPS we have reported to fraud squad so waiting for them to contact him, there must be others Swindled so more contacts the better. ...

“Amazing staff, walked me through everything, even after moving in ......”

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Feb 07,2018
Minithumbup
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Justin
By: 'Omar'
Feb 07,2018
2 people found
this helpful
Amazing staff, walked me through everything, even after moving in they are still happy to answer any inquiry either regarding the property or any irrelevant topic....
read full review
Comment on agent fees
good
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Was this helpful? Yes

“They're very professional, helpful and thoughtful! Amazing agents and very ......”

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Feb 03,2018
Minithumbup
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Rahaf
By: 'Rahaf'
Feb 03,2018
0 people found
this helpful
They're very professional, helpful and thoughtful! Amazing agents and very welcoming!! My go to next time I need a flat or a house!...
read full review
Comment on agent fees
Good
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Was this helpful? Yes

“Kudos for the immense focus on customer experience. While renting ......”

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Jan 29,2018
Minithumbup
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Justin
By: 'Raghuveer'
Jan 29,2018
1 people found
this helpful
Kudos for the immense focus on customer experience. While renting a home, it is the experience that matters more than anything and RR took this bit seriously and did a fantastic job. The agency fee was reasonable and the whole verification process took less than ...
read full review
Comment on agent fees
Good
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Was this helpful? Yes

“Well. Where do I start. I was let an absolutely ......”

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Jan 26,2018
Minithumbdown
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Justin
By: 'DONOTRENT4THEDRILLHALL'
Jan 26,2018
16 people found
this helpful
Well. Where do I start. I was let an absolutely gorgeous property (or so it seemed) by Robert Rhys, specifically through salesman Justin. When signing the tenancy agreement I was made aware the building had previously had a damp issue but had 'been fully resolved' ...
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Was this helpful? Yes
By: Justin Carter
Jan 26, 2018
View all comments (1)
Firstly I would like to thank you for your feedback. I am sorry to hear that you were unhappy with your experience using Robert Rhys. Our number one priority is ensuring our clients best interests are maintained as well as providing a high level duty of care to all our tenants. On your initial viewing there were obvious signs of damp which were treated and remedied prior to you taking possession of the property. However when other issues presents themselves our skilled and respected chosen co ...

“Disrespectful agency. they hung up in my face three times ......”

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Sep 29,2017
Minithumbdown
By: 'Omar'
Sep 29,2017
15 people found
this helpful
Disrespectful agency. they hung up in my face three times because I was asking to complete my agreement with them. I paid £720 agency fees and I asked for the bank details to pay the tenancy agreement. however they said that they have someone else to ...
read full review
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Was this helpful? Yes

“Justin was very helpful in completing the tenancy and keeping ......”

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Jul 04,2017
Minithumbup
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Justin
By: 'Lawrence'
Jul 04,2017
0 people found
this helpful
Justin was very helpful in completing the tenancy and keeping the move at a stress free level. The previous tenant had a problem with their move out date but Justin sorted out a move date that worked for everyone, as well as completing on the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:31 PM 29/01/2018 by

Awards won by Robert Rhys Ltd, Bristol BS1 3DQ



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