Always quick to arrange viewings when requested on property and followed through with relevant feedback usually within two days.
Kept in regular contact even when no significant progress.
Very approachable, friendy whilst remaining proffesional at all times
Due to our solicitor not been local were very helpfull in sending electronic transfers on both properties even though the one we were buying was with a different esate agent
Overall I feel they did everything and more than would have been expected to make the procedure as smooth as possible.