As a student, I think they saw us as a right opportunity to squeeze every penny out of us which they inevitably did. As tenants we did not do much wrong. In fact I treated the place better than I did my own home. The service, lack of response and constant lying about doing work... AVOID AT ALL COSTS!! You have been warned.
What agent could do to change your mind?
Actually be considerate humans instead of money grabbing cretins.