1 Star Review
May 14,2018
By:
'Royr'
May 14,2018
Branch: Burton-on-Trent, Britannia HouseStation Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: DE78
Branch: Burton-on-Trent, Britannia HouseStation Street
Lettings (as a Landlord)
Postcode: DE78
1
people found
this helpful
I've been letting a property though Burchell Edwards for over a year now. I've never been happy with there service I've received, they never return calls, they don't do what they say they will. The format of their monthly statement is awful. And in my most recent interaction; I was told the heating at the property needed repairing, I said to put a £100 limit on the repair(before need my authorization), they said £150 would be better, and assured me the tradesman they use would not abuse this, so I agreed. When the bill came through it was exactly £150, which I'm sure you will agree with my thoughts that this was an abuse of the £150 limit set. When I rang and ask for a copy of the invoice I was told it was being sent by email, but it did not arrive. Also, be careful you check and are happy with there charges before using them.
Comment on agent fees
They are higher then any other agent I use.
1
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