100% lettings valuation accuracy
67% lettings fee satisfaction
May 13,2018
May 13,2018
2
people found
this helpful
this helpful
I moved into a property and had numerous issues, the biggest one was the house had been used as a cannabis farm and the house reached of the smell. I had no alarm working , no heating working, garage no key, toilet overflowed, the chimney stack had been removed by the previous owners and the house was now open to all the elements and it was the coldest week of the year , snowing also. Trying to get these rectified has been a nightmare , no reply from phone calls or email, had to go into the office and speak to somebody , yet problems still are not fixed 3 months later. had to move out for 5 weeks, because of the smell and when i told them i was not paying for the time i had not lived there, i get numerous threatening responses , they will take me to court. It is amazing how they can respond when money is involved. Came home yesterday after 3 days away and the heating is not working or hot water, tried to call , text the emergency number and after 12 hrs no response. We had to sleep on my sisters floor and put the kids in her spare room. This company is a JOKE.
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Bad
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Latest Reviews
4th Jul 2019
reviewed by 'Amar'
3rd Dec 2018
reviewed by 'Anonymous'
29th May 2018
reviewed by 'Disappointed'
13th May 2018
reviewed by 'Marcus'
24th Apr 2014
reviewed by 'John'
Opening Hours
Address
Venmores
9 Dale Street
Liverpool
Merseyside
L2 2SH
0151 236 1166
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 67% | £575 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jul 04,2019
Jul 04,2019
0
people found
this helpful
this helpful
Sat on property for 4 months and did nothing. No updates, no marketing. They didn't even know they had the property on their books when we took the keys back. Pathetic excuse for an agent....
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Dec 03,2018
Dec 03,2018
0
people found
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The worst and most unprofessional letting agency I have ever come across. After paying them the application fees to hold the property and take it off from the market, they kept it on the market and sold the property to someone and just 5 days before ...
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May 29,2018
May 29,2018
3
people found
this helpful
this helpful
The worst agency I ever came across. Agents couldn't care less about any of our enquiries once we put our deposit down and signed the contract. A day before we meant to move in, in the afternoon, we received a call that we won't be ...
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Comment on agent fees
High fees.
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May 13,2018
May 13,2018
2
people found
this helpful
this helpful
I moved into a property and had numerous issues, the biggest one was the house had been used as a cannabis farm and the house reached of the smell. I had no alarm working , no heating working, garage no key, toilet overflowed, the chimney stack ...
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read full review
Comment on agent fees
Bad
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Apr 24,2014
Apr 24,2014
1
people found
this helpful
this helpful
Having had a bad experience with a previous agent, I spoke with Hayley Davies at Venmore and she immediately put my mind at ease. Hayley is the letting manager here and carried out my rental appraisal in a professional and courteous manner. Once my property ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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