Aug 02,2012
Aug 02,2012
4 people found
this helpful
when we let the house we were on the understanding that it would be n a clean state, the rubbish in the garden when we veiwed it would be gone ect well on move in day lets just say nothing was done like we were told so we rung the agent and asked what had happened so they popped round to have a look and said they would put a note on the systerm so that when we check out we would not have to clean the carpets/curtains ect.
well the check out is prving a nightmere firtsly charles harding did the check out a week late then never told us what was going on so we called serval times to get answers and in resulted in each member of staff saying a different thing - it had been done, oh its being done now, oh its not booked in untill 2 days time ect what a nightmere and one of the ladys was so rude i wouldn\'t speak to a dog the way she spoke to me!!!
we have been in our new house nearly 2 weeks now and lets just say its still an ongoing battle!!!

to anyone that uses them be prepared for endless phone calls and no answer, crap everytime you call oh and being treated very poorly!!! i would never ever use again even if i was desbrate!!!!!!!

What agent could do to change your mind?
it would be a start if they answered the phone, commuitcated with each other so they are all on the same page and take some lessons in manners!!!!!
Was this helpful? Yes
By: p'd off
Aug 20, 2012
We are having a nightmaere with charles harding our home we are renting is damaged and flooded with mould on the walls with no smoke alarms working etc.personnal belongings are damaged and personal photos etc. We went away on holiday for one week and come home to a wrecked and flooded house on a saturady evening. We had no way of contacting them after requesting contact details of landlord for emergencies nearly a year a go. They come out on the monday and try and blame us. We have now gone to the advertiser and our story is being printed this tuesday 21st Aug WE URGE ANYONE WHO HAS HAD A PROBLEM WITH CHARLES HARDING TO PLEASE CONTACT MATT ON THE NEWS DESK AT SWINDON ADVERTSER A.S.A.P
We informed them of the problem with the shower thats buggerd, leaks and turns on it's self etc nothing was ever done we have been left with a smoke alarm hanging out of the celing for over 6 months . They don't ever want to do anything and looking a teanacy law they are in breach of a few. This company is run by liars, conmen and and fools.

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Charles Harding Letting Agents

26 Commercial Road Swindon

01793 430588

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