Kingswood, BS15
1.4/5, 11 reviews
9% recommended
33% sales valuation accuracy
25% sales fee satisfaction



Property Features


“Terrible...”

Share on :
May 08,2018
Minithumbdown
By: 'Penny'
May 08,2018
0 people found
this helpful
I have had a very bad experience dealing with incompetent staff, no-one knows whats going on. I was charged twice for everything 2 months in a row so have been chasing refunds non-stop. I also had to pay a court fee of £100 because they didn't forward my Council tax letters to me, and they refused to refund the fee. I've since cancelled my agreement with them. I strongly advise people to go elsewhere.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Connells
1 Regent Street
Kingswood
South Gloucestershire
BS15 8JX
0117 9353013

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 33% 25% £160,000 £375,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 2 0 1 1 2 0 1 0 4
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Total lack of communication would not let fro......”

Share on :
Aug 25,2022
Minithumbdown
By: 'Jacqueline'
Aug 25,2022
1 people found
this helpful
Total lack of communication would not let from these! Is it so hard to make a phone call couldn't tell us we were not successful in the let we viewed had to find out with the picture plastered with let agreed...
read full review
Was this helpful? Yes

“Pants...”

Share on :
Jul 09,2022
Minithumbdown
By: 'Paul'
Jul 09,2022
1 people found
this helpful
Rubbish for selling. I'm a buyer looking to get a new place and they will not take viewings unless you see their mortgage advisor first. Their hard sell is that having an appointment with them will put me in a good position, basically implied they ...
read full review
Was this helpful? Yes

“It felt like I did their job....”

Share on :
Nov 07,2019
Minithumbdown
By: 'D'
Nov 07,2019
5 people found
this helpful
I recently sold my house through Connells and ended up doing most of the work myself, having to deal with the buyer directly! After conducting viewings, they consistently failed to provide any feedback unless I went to their shop to speak to them. This was ...
read full review
Was this helpful? Yes

“The. WORST. ESTATE AGENTS i have ever worked ......”

Share on :
Sep 04,2019
Minithumbdown
By: 'chevon'
Sep 04,2019
1 people found
this helpful
The. WORST. ESTATE AGENTS i have ever worked with! I have to say the Kingswood Branch in Bristol are being run by complete ameteurs who are only about making a quick buck. I have bought and sold properties for over 10 years and Connells in Kingswood ...
read full review
Was this helpful? Yes

“Avoid at all costs...”

Share on :
Jan 29,2019
Minithumbdown
By: 'Upset'
Jan 29,2019
2 people found
this helpful
In the 30 years I have been buying, selling and renting property, I have never come across an estate agent as bad as Connells in Kingswood, Bristol. If you have a choice, avoid these guys at all costs. Issues have included: Failing to pass information between ...
read full review
Was this helpful? Yes
By: Upset
Feb 26, 2019
View all comments (2)
Hi Sam, I don't know where to begin. The house in particular I was interested in was a new build on a small development of 10 properties. All were advertised as having 2 parking spaces. Six weeks after placing a reservation fee did I find out it in fact only had one parking space. In fact, 9 of the ten houses came with a single parking space, although all had been advertised with 2. Communications were terrible. Whilst I had made it clear I would be unable to commit to an exchange date, I ...

“Constant errors and scams you out of money...”

Share on :
May 12,2018
Minithumbdown
By: 'Jessica'
May 12,2018
1 people found
this helpful
I have had nothing but problems from the beginning. Told us that there were problems with the referencing 30 minutes before collecting our keys; didn't send the tenancy agreement till 2 days after we collected the keys; tenancy agreement had loads of errors (deposit amount, when rent ...
read full review
Comment on agent fees
Terrible as they will take extra money for the deposit despite what the documents tell us.
Was this helpful? Yes

“Terrible...”

Share on :
May 08,2018
Minithumbdown
By: 'Penny'
May 08,2018
0 people found
this helpful
I have had a very bad experience dealing with incompetent staff, no-one knows whats going on. I was charged twice for everything 2 months in a row so have been chasing refunds non-stop. I also had to pay a court fee of £100 because they didn't forward ...
read full review
Was this helpful? Yes

“I have been with this Agent as a Landlord for ......”

Share on :
Sep 30,2016
Minithumbdown
By: 'Discontented'
Sep 30,2016
1 people found
this helpful
I have been with this Agent as a Landlord for quite a few years over that time I have found that communication and performance as a Management company rubbish .I am moving my properties to a new agent I also use other agents that are ...
read full review
Comment on agent fees
expensive
Was this helpful? Yes

“Upon speaking to the staff members Kat and Chantelle originally, ......”

Share on :
Oct 07,2014
Minithumbdown
Chantelle
By: 'NotaFan'
Oct 07,2014
0 people found
this helpful
Upon speaking to the staff members Kat and Chantelle originally, I had no issue with the service. We arranged a viewing for the house we were interested in, and on the day, drove hours across the country as we were looking to relocate to Bristol ...
read full review
What agent could do to change your mind?
Maybe actually spoken to us and just told us from the start if they weren't going to arrange viewings for us. Or better yet, spoken to the landlord and got a clear yes or no.
Attached Filesnbsp;
Was this helpful? Yes

“Brilliant. Got me a great price and told me to ......”

Share on :
Apr 30,2013
Minithumbup
By: 'Garagerick'
Apr 30,2013
0 people found
this helpful
Brilliant. Got me a great price and told me to decline offers (which i would h ave accepted) because they believed they coul get me more. Very professional. Sold and bought 3 houses through Connells and always had great service. Highly recommend!...
read full review
Was this helpful? Yes

“I have never experienced such a dreadful company as Connells. ......”

Share on :
Oct 11,2011
Minithumbdown
By: 'Barnum42'
Oct 11,2011
12 people found
this helpful
I have never experienced such a dreadful company as Connells. Bearing in mind that I've dealt with a lot of telecoms companies, that's saying something! The staff at the branch were second to none in their abilities to make unfulfilled promises, be incapable of carrying ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Connells, Kingswood BS15 8JX



Find the Best Agent to
Sell or Rent Your Home