Aug 01,2012
Aug 01,2012
8 people found
this helpful
I have been living in a New Build Property on a Taylor Wimpey estate, managed, but barely by OM. I am a disabled wheelchair user and the sole purpose of my moving into the property was the level access and lift. my new home is on the third floor above an underground carpark. the first episode we were to endure was a eek without any running water - why? becausd the pump installed to service 80 flats had a breakdown (not sure I would not like one myself) If South East wat had not provided water at their own expense from Heathrow airport, I might have been very dehydrated and smelly - the failure had been caused by a defective part and OM were very swift to say "We aint payin" thanks OM. Folled equally swiftly by Taylor Wimpey saying pretty much the same.Then the lift began to suffer from seizures which frequetly rendered it disabled. On one occassion they did not have the repair actioned for four days, thank god for an understanding employer. The lift broke again, sadly this time I was on the ground floor, toilett up on three, me on ground - need to pee, cannot reach that far (Even I cannot brag about the size and direction) i was in agony and called again, saying that it is now 9 at night and I am getting tired, they were very considerate in their response "Why don\'t you sleep in your car, there is an undergrouind car park!" If only more people used this company - the Samaritans would not be needed, everyone would top themselves, just to save the cost of the phone call, after all, these are trained abusers at OM, not any old rude people, they are actually paid to be rude..who says there is no work ethic. We lost the water again, OM were so considerate and said if it would not cost anything they might consider actioning in the next few days. Lift still having attacks, wife is suffering form exhaustion from walking top the well each day!! If you ever want to have your proerty managed by a team of ignorant, lazy, brainless and inept morons then I cannot recommend them highly enough. The Psychiatrist tells me the trauma will eventually subside, but I am not sure I will ever again want to see the letters O and M written simultaneously without the desire to scream like a madman and run for the hills. (Well wheel very fast at any rate.) Please be warned NEVER LET OM NEAR YOU, and for your own sanity, don\'t buy a Taylor Wimpey property on the South Coast unless you get written promises in triplicate that they will not use this company
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OM Property Management

Marlborough House Wigmore Place Luton

08453 370272

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