The property was rented out very quickly and I note that Matthew Hembra went out of his way to locate an old EPC certificate that I mislaid and also took time to refresh his property photos which I was quite pleased about so full marks to him. However, I seemed to find myself dealing with different people from different branches(?) when it came to paperwork. Might be worth sorting this problem out and having just one contact speaking to me from Admin. But all the Romans staff are polite and helpful and I would continue to use them. They do seem to rent out places quickly and find good tennants actually.