Elliot Leigh
Bow, London, E3
3.6/5, 61 reviews
70% recommended
100% sales valuation accuracy
0% sales fee satisfaction
80% lettings valuation accuracy
79% lettings fee satisfaction



Property Features


“HEARTLESS AND ROGUE...”

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May 01,2018
Minithumbdown
By: 'AKANDE'
May 01,2018
10 people found
this helpful
We gave notice to take property back over six months and they have done nothing and have refused to inform tenant to move out. My family is scattered now and when we went to their office, *The GM denied he is not *the GM and was trying to avoid speaking with us. We decided not speak with him because he treated us like dirt. He pushed *another agent to us to say incoherent things and have not replied to our letters. We are taking legal remedies since they have refused to respond.
We are telling other homeowners in our community what they are in few words: HEARTLESS AND ROGUE AGENTS
Comment on agent fees
POOR
Was this helpful? Yes
By: steve westley
Jul 18, 2018
Dear Manu,
I am sorry to hear of your dissatisfaction with our service. As you may be aware we have build up an excellent reputation over the last 15 years and have been praised for this service by landlords, tenants and local authorities alike, we have also been members of the property ombudsman for several years without issue so we certainly do not agree that we are a fraud company. Unfortunately the tenants in your property are being evicted which both us and the local authority are commencing, chasing and covering the cost of whilst still still continuing to pay the guaranteed rent every month and manage the property as per our contract. I am unsure why you were advised to "go legal" as this is something that the local authority are already doing.
We are still hoping that the eviction will not be needed and the tenant will move sooner so we can hand the property back to you sooner but we will keep you fully informed.
If you have any queries going forward i would be more than happy to speak to you and address any further issues you have
Kind regards, Steve.
By: Leigh Young
Jul 18, 2018
Dear Akande,
Firstly i would like to apologise for the delay in returning your property and your dissatisfaction at this. You may be aware that we served notice on the tenant / local authority shortly after you served notice to terminate the contract with us and was confident that the property would be handed back without issue. Regrettably there has been a delay as the tenant has specific needs for her children and cannot just be moved to any other property. We have been working tirelessly with the local authority to try and find the tenant a suitable property but due to their needs have found this difficult, but we are advised that one has been found and they will be moving out imminently. We do of course thank you for your patience in this matter and have and will continue to pay the guaranteed rent every month, carry our repairs free of charge, manage the property and inspect the property every 8-12 weeks.
We do understand your frustration and the problem this has caused you and your family and I would be more than happy to discuss this matter further with you if you would like to contact me at the office.
Leigh Young (Director)
By: Manu Dattani
Jul 17, 2018
We are also facing the similar situational faced by Akande whose review We just read as above.We also have served notice and it's more than six months and they do not have any intention to give possession of our property.We spoke to them yesterday and were bluntly told to us go legal if we want our property's back.Absolutely a fraud company never to be dealt with at any cost.i am sure there might be many more like us having the same problems with Elliot Leigh.Never ever trust this agent .

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Opening Hours
Address

Elliot Leigh
466 - 468 Roman Road
Bow,London
Greater London
E3 5LU
020 89834444

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 0% £325,000 £325,000
Lettings 80% 79% £775 £1,925
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
38 11 2 4 1 0 0 0 2 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“VERY DODGY FOR LANDLORDS...”

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Jun 23,2023
Minithumbdown
By: 'G'
Jun 23,2023
3 people found
this helpful
One of the worst offenders of not giving up property at the end of the term are Elliot Leigh Guaranteed Rent Scheme they actually coach tenants to ask Landlords to do work and deduct it from the rent at extortionate rates. Also from the start ...
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“I’m struggling to get back the property now i......”

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Nov 20,2022
Minithumbdown
Nick
By: 'Tarun Kant'
Nov 20,2022
5 people found
this helpful
I’m struggling to get back the property now it’s been 8 months of my lease expiry and served the due notice. Received the standard reply as council have no home to move the tenants and have to go thru court to get the possession ...
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Was this helpful? Yes
By: mel
Mar 24, 2024
View all comments (2)
did you ever get your property back ? I too am trying to get a property back ...

“Modern, helpful and responsive...”

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Dec 15,2021
Minithumbup
Nick
By: 'Frances'
Dec 15,2021
0 people found
this helpful
Moved to Elliott Leigh from another large London agent and all of a sudden I found the team more responsive, easier and more willing to sort issues at the source (including really helpful things like sourcing furniture fittings etc, dealing with the government rebate of ...
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“Dealt with the Elliot Leigh team on a sale and ......”

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Dec 21,2020
Minithumbup
Sam
By: 'Paul'
Dec 21,2020
0 people found
this helpful
Dealt with the Elliot Leigh team on a sale and they were fantastic. Nick and Sam were honest and approachable....
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“unprofessional and incompetent...”

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Nov 25,2020
Minithumbdown
By: 'Akua'
Nov 25,2020
5 people found
this helpful
Elliot Leigh are unprofessional, incompetent and arrogant agents renting predominantly on behalf of absentee landlords. My experience of them is poor to say the least. They do not vet tenants and appear to specialise in short term emergency accomodation. The result of which has been ...
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“If you are a tenant do not expect them to car......”

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Jul 21,2020
Minithumbdown
Jade
By: 'Elizabeth'
Jul 21,2020
8 people found
this helpful
If you are a tenant do not expect them to carry out any repairs to the property. I had a cupboard door fall on my daughters head two weeks ago a guy was sent out and saw another cupboard was starting to come away from ...
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“I am a mother of four and I would say the ass......”

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Jan 06,2020
Minithumbdown
Ryan
By: 'Bernice'
Jan 06,2020
1 people found
this helpful
I am a mother of four and I would say the assistance and commitment Rayn put into his work is amazing. That I will give them 5 stars any day any time...
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“I have 3 properties with Elliot and Leigh and......”

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Nov 04,2019
Minithumbdown
By: 'sam'
Nov 04,2019
6 people found
this helpful
I have 3 properties with Elliot and Leigh and my experience with E&L is worst ever experience I ever had with a letting agent. I requested my properties back and they keep telling lies. They rely on their tricky lease contract to keep you in. ...
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By: mel
Mar 24, 2024
View all comments (2)
Did you eventually get your property back ? I too now am in same situation and I think they keep lying to me as they say they are working on legal's but as yet nothing happening?. ...

“Recommendation...”

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Jun 26,2019
Minithumbup
By: 'barbara'
Jun 26,2019
0 people found
this helpful
I have been dealing with Elliot Leigh for a number of years after being recommended to use them by a friend to rent out some properties. The staff are helpful and friendly, answering any enquiries promptly and efficiently. The money is in my bank account ...
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Was this helpful? Yes
By: Mohammed Islam
Feb 04, 2021
View all comments (1)
Hi, I was recommended to contact you by another property service team. I am looking for a 1 bed room property in E3 area. Hope you can assist me please. ...

“Disgusting customer service...”

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Jun 17,2019
Minithumbdown
Mohammed
By: 'Lesha'
Jun 17,2019
3 people found
this helpful
Absolutely appalling letting agency my experience has been all bad. The staff speak so disrespectful when dealing with customers complaints about the property. Also left work before calling to confirm they would not be fixing my boiler, so no hot water or heating for me ...
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Comment on agent fees
N/a
Was this helpful? Yes

“Very satisfied with their guaranteed rent scheme...”

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Jun 12,2019
Minithumbup
By: 'Valerie'
Jun 12,2019
0 people found
this helpful
We have used Elliot Leigh's guaranteed rent scheme for several years and have had no major problems whatsoever. Big thank you Stuart for advice on purchasing a suitable property to rent, and to Nikki for her help and sound advice when re-negotiating our contract with ...
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Was this helpful? Yes

“Very poor hand back to landlord...”

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Mar 04,2019
Minithumbdown
By: 'Handback'
Mar 04,2019
3 people found
this helpful
A lot of issues could have been resolved if one of my numerous requests, via email and phone calls, to meet a representative from EL on site had been agreed and accepted. Originally I was informed Westminster council were involved with the Tennant, it transpired ...
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Comment on agent fees
Their fees could be more reflective of their professional aproach. much lower.
Attachments

Review file
Review file
Was this helpful? Yes
By: Marie Winn
May 28, 2021
View all comments (2)
I urge every landlord who uses Elliot Leigh and who is lied to, manipulated and bullied by their cowboy management team to get in touch with the property ombudsman. I have rented my property with them on a 5 year lease, the tenant they put in was messy and destructive. I documented damage from the beginning, however Elliot Leigh staff lied and said the property was leased to them in an unsatisfactory way. We have our own photos which show we fully renovated the house before leasing to EL! St ...

“Anti Social Behaviour...”

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Jan 02,2019
Minithumbup
chris
By: 'Chris'
Jan 02,2019
1 people found
this helpful
If you are experiencing ASB from one of Elliot Leigh's managed properties, dont bother calling them. They are not interested about Noise Nuisance or Criminal Damage to your property, so dont bother calling them, its a waste of your time....
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Comment on agent fees
they want your money, not complaints
Was this helpful? Yes
By: steve
Jul 03, 2019
View all comments (2)
Dear, I am sorry that you were experiencing ASB from a tenant placed in a property we manage. We take alleged ASB very seriously and had several meetings with he tenant about this issue. I understand that the tenant was moved to a more suitable property a couple of months after the first report and a new family has moved into the property with no issues. Kind regards, Steve. ...

“Always on top of things...”

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Jul 19,2018
Minithumbup
By: 'Barry'
Jul 19,2018
1 people found
this helpful
I have been dealing with them for a few years now and they never give me any reason to worry about anything. So easy to deal with....
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“Excellent service...”

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Jul 18,2018
Minithumbup
By: 'L'
Jul 18,2018
0 people found
this helpful
I have a few properties with Elliot Leigh and have found them excellent from start to finish. If there is ever an issue they deal with it swiftly and effectively....
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Comment on agent fees
The fees are extremely competitive and well worth the service they provide.
Was this helpful? Yes

“HEARTLESS AND ROGUE...”

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May 01,2018
Minithumbdown
By: 'AKANDE'
May 01,2018
10 people found
this helpful
We gave notice to take property back over six months and they have done nothing and have refused to inform tenant to move out. My family is scattered now and when we went to their office, *The GM denied he is not *the GM and ...
read full review
Comment on agent fees
POOR
Was this helpful? Yes
By: steve westley
Jul 18, 2018
View all comments (3)
Dear Manu, I am sorry to hear of your dissatisfaction with our service. As you may be aware we have build up an excellent reputation over the last 15 years and have been praised for this service by landlords, tenants and local authorities alike, we have also been members of the property ombudsman for several years without issue so we certainly do not agree that we are a fraud company. Unfortunately the tenants in your property are being evicted which both us and the local authority are commenci ...

“Well Done...”

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Mar 23,2018
Minithumbup
Mark/Stuart
By: 'Good'
Mar 23,2018
0 people found
this helpful
I have recently introduced with Stuart from Elliot and he has done amazing job on my property to let and he took me through the process and agreed what he said....
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Comment on agent fees
Stuart is star
Was this helpful? Yes

“Id like to say that i have 4 Properties that I ......”

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Nov 22,2017
Minithumbup
Mark/Stuart
By: 'Stephen'
Nov 22,2017
0 people found
this helpful
Id like to say that i have 4 Properties that I currently rent out through Elliott Leighs From the first day when I met Stuart,I felt that this was the Agents that I feel most comfortable with He spoke and acted in a very Professional ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Josh
Nov 25, 2017
View all comments (1)
Another paid agent? ...

“We gave them 3 month notice. They gave one to the ......”

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Oct 22,2017
Minithumbdown
By: 'Warning!'
Oct 22,2017
5 people found
this helpful
We gave them 3 month notice. They gave one to the council. If they did, which we don't even know. They have lied repeatedly to us. The tenants still there and we are "homeless. One star is far to much! Beware!...
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Comment on agent fees
Rip off
Was this helpful? Yes
By: Leigh
Nov 21, 2017
View all comments (1)
Dear Xavier, Thank you for taking the time to write this review. I can understand your disappointment at not receiving your property back by end of the contract. As you are aware the tenants were offered 2 alternative properties to move into before the end of the contract, they have refused both and will not move from the property. Eviction proceedings have commenced against the tenant at no cost to yourself. We will also continue to pay the rent through the eviction process until the property ...

“Landlords/tenants beware! This is the worst company I have ......”

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Oct 04,2017
Minithumbdown
By: 'Louis'
Oct 04,2017
5 people found
this helpful
Landlords/tenants beware! This is the worst company I have ever dealt with! I trusted them with my lovely furnished flat under a guaranteed rent contract. They damaged the flat, lost/stole all my furniture and then told me that there was nothing I could ...
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Comment on agent fees
Poor. I wish I went elsewhere where I could have got a reasonable return.
Was this helpful? Yes
By: Steve
Nov 21, 2017
View all comments (1)
Dear Louis, Thank you for taking the time to write a review. It is disappointing to hear that you were not happy with the service we provided. It was surprising to hear this as you had renewed the contract with us on 3 occasions over the last 7 years and we have never received any negative feedback for you. We ask for landlords to provide properties unfurnished and always advise that a items left would be at their own risk. After 7 years of renting it is likely that some items will need repla ...

“I rented my property with Elliot Leigh and found them ......”

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Nov 17,2016
Minithumbup
Mark/Stuart
By: 'Terry'
Nov 17,2016
0 people found
this helpful
I rented my property with Elliot Leigh and found them very professional and hassle free. My rent was ALWAYS paid on time and any problems were dealt with immediately. Then Mark and Stuart sold my house for me and did an excellent job keeping me ...
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Comment on agent fees
Good
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“We have been very happy with the service provided by ......”

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Oct 27,2015
Minithumbup
By: 'Mr'
Oct 27,2015
0 people found
this helpful
We have been very happy with the service provided by Elliot Leigh and would recommend them to anybody thinking of renting out their property....
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“I have used the services of Elliott Leigh for the ......”

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Oct 10,2015
Minithumbup
By: 'Mehemt'
Oct 10,2015
0 people found
this helpful
I have used the services of Elliott Leigh for the past 3 years and I can not praise them enough for the quality of their service. I have not had any issues or cause for concern and I know I can rely on them to get ...
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“We have just renewed our contract with Elliot Leigh for ......”

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Feb 26,2015
Minithumbup
By: 'Yaffa'
Feb 26,2015
1 people found
this helpful
We have just renewed our contract with Elliot Leigh for another 2 years after 2 very satisfying years of dealing with them. Prior to signing up to them we have had many issues with tenants so we felt that it was worth receiving slightly less rent for ...
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“I have let my property with the company for 18 months ......”

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Feb 25,2015
Minithumbup
By: 'Scottydog'
Feb 25,2015
2 people found
this helpful
I have let my property with the company for 18 months now and at first there were some teething problems which was mainly down to me not understanding the set up and payments. However I phoned and spoke to the accounts department and they run through ...
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“I have used Elliott Leigh for the last few years. ......”

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Feb 08,2015
Minithumbup
By: 'Marshall'
Feb 08,2015
1 people found
this helpful
I have used Elliott Leigh for the last few years. I have not had any problems with them. They have looked after my property without any issues. Which has allowed me to plan for the future and enjoy a hustle free life and see my ...
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“We went into our first lease two years ago. We ......”

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Feb 06,2015
Minithumbup
By: 'Alan'
Feb 06,2015
1 people found
this helpful
We went into our first lease two years ago. We have been served well by the staff at Roman Road. When issues of repair have arisen they have dealt with it promptly. Where it was my responsibility they informed me and I go on and ...
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Comment on agent fees
They were very good as far was we were concerned ... If we had gone privately we would have had more rent, but not guaranteed for months when the house was empty and a 10% fee and me having to make good on a house would have reduced that income. So overall we are very happy to have the possibility of a little less income and leaving the work to Elliot Leigh We were invited to put in a figure we would have liked for the next two years and the negotiated for us.
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“In all my dealings with the agents they have always ......”

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Feb 01,2015
Minithumbup
By: 'Colum'
Feb 01,2015
1 people found
this helpful
In all my dealings with the agents they have always acted in a very professional manner and do get back to me when they say they will....
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“I have used Elliot Leigh for 4 years to manage my ......”

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Jan 29,2015
Minithumbup
By: 'Steve'
Jan 29,2015
2 people found
this helpful
I have used Elliot Leigh for 4 years to manage my flat using the rent guarantee scheme. They have always paid the rent on time with clear updates on any additional expenses. They have always been professional in their dealing with myself. Any problems have been ...
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“Hi been been with elliot leigh for good 7 years given ......”

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Dec 28,2014
Minithumbup
By: 'Mr'
Dec 28,2014
1 people found
this helpful
Hi been been with elliot leigh for good 7 years given them at least 3 of my property's i am planing to give them all my property to run when its available . I find them very professional always paid rent on time . Very friendly staff steve & rahena ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:22 PM 30/10/2017 by allAgents

Awards won by Elliot Leigh, London E3 5LU



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