Patricia and Jane are two of the most rude people I have ever met. They will ignore you phone calls time and time again and I found myself borrowing my friends phones just to get through to them. I lived in a property which said to have internet provided, over the year we have working internet for 2 weeks. I complained every week but nothing ever gets done.
Please do not use homes in London they are dodgy, unfair and useless. They also enter your room without permission time and time again.