“The best agents around. So helpful and makes renting a breeze....”
5 Star Review
Apr 27,2018
By:
'Rachael'
Apr 27,2018
Branch: London, 141 Hoe Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E17
Branch: London, 141 Hoe Street
Lettings (as a Tenant)
Postcode: E17
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After a years and years of AWFUL estate/letting agents/property management across London Eastbank have been the best. And not just the best of a bad bunch, actually brilliant. Any (minor, we've only experienced minor) issues in the flat and the dedicated email address for repairs is actioned I'm assuming immediately as everything is fixed and done within 24hours. The guys from the property management side text (unprompted!) to ensure you're happy with the time they're coming/confirm they'll collect the keys. The ladies at Eastbank are super helpful too and are always polite and sweet even when you send them ridiculous emails asking for things that are the tenants responsibility (Hi Michelle!). Moving in was a breeze, the inventory was done on time, they sorted out extra furniture being removed that we didn't want within an hour and handing in our tenancy notice has been easy and smooth too. They're always on hand for whatever you need. Best agents EVER.
Comment on agent fees
Good and perfectly justified given the service level, which is great.
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