Whalley, BB7
4.9/5, 54 reviews
100% recommended
94% sales valuation accuracy
98% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2024 allAgents People Awards


“Property sale...”

Share on :
Apr 26,2018
Minithumbup
By: 'Jane'
Apr 26,2018
0 people found
this helpful
An excellent service received from Mortimers. In particular, great communication and feedback following viewings as well as advice when needed. Highly recommend the Whalley Branch. Thanks very much for a smooth, quick sale.
Comment on agent fees
Nobody likes to pay fees, but worth it when the sale is efficient and well handled.
Was this helpful? Yes
By: Lois Brunning
Apr 26, 2018
Thank you Jane and Francis for taking the time to post your review and for your lovely comments. They are very much appreciated. Kind regards and all the best for the future, Lois and Joy

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Mortimers Estate Agents
39 King Street
Whalley
Lancashire
BB7 9SP
01254 825556

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £125,000 £750,000
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 33 0 20 0 1 0
Areas covered
  • BB8
  • BB12
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
DPS Property Redress Scheme
Latest Properties

No Properties

Images & Videos

“sale of property...”

Share on :
Mar 01,2021
Minithumbup
Jason
By: 'ah'
Mar 01,2021
0 people found
this helpful
We received excellent service from Jason, Joy and the team in Whalley. They were always prompt and friendly and I felt they were really trying to help in every way possible....
read full review
Comment on agent fees
good
Was this helpful? Yes

“Since the day we saw this properly hit Rightm......”

Share on :
Dec 09,2020
Minithumbup
Geraldine
By: 'Lorna'
Dec 09,2020
0 people found
this helpful
Since the day we saw this properly hit Rightmove we knew we wanted it and we really appreciate the kindness, help and care taken by Mortimers in helping us purchase it. Geraldine in particular has been nothing shy of amazing and generous with her time ...
read full review
Was this helpful? Yes

“Geraldine gave us outstanding service and was......”

Share on :
Nov 25,2020
Minithumbup
Geraldine
By: 'Laura'
Nov 25,2020
0 people found
this helpful
Geraldine gave us outstanding service and was very helpful in the purchase of our new home, she always rang back if we needed an update and tried to find out information for us....
read full review
Was this helpful? Yes

“I will always highly recommend Mortimer's est......”

Share on :
Oct 05,2020
Minithumbup
Edward
Geraldine
By: 'Heather'
Oct 05,2020
0 people found
this helpful
I will always highly recommend Mortimer's estate agents in the future to any friends or family. There customer service is paramount and needles to say they always had my best interest at heart. Unfortunately the property I have just sold did take 2 years to sell ...
read full review
Was this helpful? Yes

“Very professional and good efficient communic......”

Share on :
Mar 22,2020
Minithumbup
Geraldine
By: 'David'
Mar 22,2020
0 people found
this helpful
Very professional and good efficient communication. Geraldine did a splendid job of updating us on progress. Pleasure doing business with you...
read full review
Was this helpful? Yes
By: Geraldine O\'Rourke
Mar 24, 2020
View all comments (1)
Many thanks for your review David it was a pleasure to deal with the sale of your property and i wish you all the very best for the future. ...

“Review...”

Share on :
Dec 20,2019
Minithumbup
Geraldine
Edward
By: 'BETHANY'
Dec 20,2019
0 people found
this helpful
Mortimers have been extremely helpful and efficient, Ed, Geraldine and Matt went above and beyond for me making my house buying process as smooth as possible....
read full review
Was this helpful? Yes
By: Geraldine O\'Rourke
Dec 23, 2019
View all comments (1)
Many thanks for your kind review Bethany we would like to wish you every happiness in your new home ...

“Geraldine has been an absolute star throughou......”

Share on :
Dec 18,2019
Minithumbup
Geraldine
Edward
By: 'Elspeth'
Dec 18,2019
0 people found
this helpful
Geraldine has been an absolute star throughout the process - efficient, calm and ever client focussed, she has helped the move to be as stress free as possible. Ed Snowden is brilliant at what he does, taking care of the process and offering excellent advice ...
read full review
Was this helpful? Yes
By: Edward Snowden
Dec 18, 2019
View all comments (1)
Both Geraldine and I thank you for taking the time to post this review - moving house can often be a stressful process and our aim is to alleviate as much of the strain as possible and to give exceptional service throughout . May we take the opportunity to wish you all the best over the festive season and with your onward move. ...

“Using Mortimers again...”

Share on :
Dec 16,2019
Minithumbup
By: 'Paul'
Dec 16,2019
0 people found
this helpful
This is the third time we have either bought or sold a house with Mortimers, either using Whalley or Gt Harwood office. We have used other estate agents prior to this and one or two of them we would avoid - so going back to ...
read full review
Was this helpful? Yes
By: Edward Snowden
Dec 16, 2019
View all comments (1)
Thank you for taking the time to post this review. We really do appreciate you coming back to use us time and again - we aim to provide a fantastic service every time. Wishing you both the very best for the future. ...

“Overall a great & professional service. I wou......”

Share on :
Dec 13,2019
Minithumbup
Geraldine
Edward
By: 'Luke'
Dec 13,2019
0 people found
this helpful
Overall a great & professional service. I would highly recommend Mortimers! Both Ed & Geraldine have provided an outstanding service. I will be back to use Mortimers for my next property....
read full review
Was this helpful? Yes
By: Geraldine O\'Rourke
Dec 16, 2019
View all comments (1)
Thank you for the kind words we would like to wish you all the very best for the future and look forward to working with you again at some point ...

“Friendly, professional staff who go above and......”

Share on :
Dec 10,2019
Minithumbup
Geraldine
By: 'Chelsea'
Dec 10,2019
0 people found
this helpful
Friendly, professional staff who go above and beyond. The sale of the house went through quickly thanks to staff pushing solicitors into working quicker. Would 100% recommend....
read full review
Was this helpful? Yes
By: Geraldine O Rourke
Dec 11, 2019
View all comments (1)
Hi Adam & Chelsea, We always try our very best to help hurry things along and provide excellent customer service. Enjoy your first Christmas in your new home and I hope you'll both be very happy there. ...

“Excellent service and back up by Geraldine at......”

Share on :
Dec 07,2019
Minithumbup
Geraldine
Julie
By: 'John'
Dec 07,2019
0 people found
this helpful
Excellent service and back up by Geraldine at Mortimers in Whalley, when we bought a house being sold by them. Personal and professional in all our dealings and we felt she was supporting us even though she was technically working for the seller. Julie was ...
read full review
Was this helpful? Yes
By: Geraldine O Rourke
Dec 10, 2019
View all comments (1)
Many thanks for your very kind review Mr Clegg I would like to wish you and your wife all the very best in your new home ...

“Excellent service throughout. Thank you. It m......”

Share on :
Nov 29,2019
Minithumbup
Edward
Geraldine
By: 'Andrew'
Nov 29,2019
0 people found
this helpful
Excellent service throughout. Thank you. It made Mum's move after 45 years in the same house as painless as possible....
read full review
Was this helpful? Yes
By: Geraldine O\'Rourke
Nov 29, 2019
View all comments (1)
Thanks Andrew for your very kind review, we aim to deliver exceptional service to all of our clients on every occasion. We wish your mum all the very best with her onward move. ...

“Very very helpful and understanding to our tr......”

Share on :
Nov 26,2019
Minithumbup
Geraldine
By: 'Suzy'
Nov 26,2019
0 people found
this helpful
Very very helpful and understanding to our tricky situation. Very good communication skills. All queries were dealt with promptly. Without this it would have made our situation much more taxing....
read full review
Was this helpful? Yes
By: Geraldine O\'Rourke
Nov 26, 2019
View all comments (1)
Hi Suzy, Many thanks for taking the time to leave a review for me, it was certainly a tight schedule but keeping on top of the progress has helped it to come to a quicker conclusion. I hope you will be very happy in your new home it was my pleasure to help you. ...

“A huge thank you to Geraldine at the Whalley......”

Share on :
Nov 25,2019
Minithumbup
Geraldine
By: 'Elizabeth'
Nov 25,2019
0 people found
this helpful
A huge thank you to Geraldine at the Whalley branch for working so hard .. She kept us informed every step of the way. We’d highly recommend Mortimers for selling your house....
read full review
Was this helpful? Yes
By: Geraldine O\'Rourke
Nov 26, 2019
View all comments (1)
Many thanks for your lovely review Elizabeth, i would like to wish you and your husband all the very best for the future and i hope you will be very happy in your new home. ...

“Thank you very much to Geraldine and her team......”

Share on :
Nov 14,2019
Minithumbup
Geraldine
Edward
By: 'H'
Nov 14,2019
0 people found
this helpful
Thank you very much to Geraldine and her team at Mortimers Whalley, they have been so helpful and supportive in the purchase of my first home. From Edward who showed me around on the first day to Geraldine who has been a great support and ...
read full review
Was this helpful? Yes
By: Geraldine O\'Rourke
Nov 15, 2019
View all comments (1)
Many thanks for your comments it was a pleasure to help you secure your home and I hope you will be very happy there ...

“Mortimers are the best...”

Share on :
Nov 12,2019
Minithumbup
Geraldine
By: 'Christine'
Nov 12,2019
0 people found
this helpful
As a purchaser, I found Mortimers Estate agency staff both at Clitheroe but particularly Whalley staff extremely professional, offering appropriate and timely advice and support. They were always willing to give their guidance on all matters and should My telephone call be redirected to the ...
read full review
Was this helpful? Yes
By: Geraldine O\'Rourke
Nov 12, 2019
View all comments (1)
Many thanks Chris for taking the time to leave me such a wonderful review, it was always a pleasure to help with your queries and also frustrations as you were always so positive. I hope you will be very happy in your new home and I wish you all the very best for the future. ...

“Geraldine is very organised and knowledgeabl......”

Share on :
Nov 02,2019
Minithumbup
Geraldine
By: 'Caroline'
Nov 02,2019
0 people found
this helpful
Geraldine is very organised and knowledgeable. She always kept me informed on progress. It is the best interaction I have ever had with an estate agent and I have bought and sold many houses....
read full review
Was this helpful? Yes
By: Geraldine O Rourke
Nov 04, 2019
View all comments (1)
Many thanks for your very kind comments Caroline, I would like to wish your mum every happiness in her new home. ...

“5* service from the Mortimers Team!...”

Share on :
Oct 25,2019
Minithumbup
Geraldine
By: 'Vanessa'
Oct 25,2019
0 people found
this helpful
We were very happy with the service from Mortimers on the sale of our property. We would recommend them to other sellers and would use their services again in future. We were always kept up to date throughout the process of the sale and Geraldine ...
read full review
Was this helpful? Yes
By: Geraldine O\'Rourke
Oct 25, 2019
View all comments (1)
Many thanks for your very kind review Vanessa, its always nice to hear that our customer service is so good as we do strive very hard for all our vendors. Good luck with the wedding preparations and for the future ...

“I have recently purchased an apartment through the Whalley office ......”

Share on :
Oct 18,2019
Minithumbup
Geraldine
By: 'Sue'
Oct 18,2019
0 people found
this helpful
I have recently purchased an apartment through the Whalley office of Mortimers and have been most impressed with their impressive service and great attitude with nothing being too much trouble. Geraldine O'Rourke has been exceptional and helpful with regular up dates and keeping in touch ...
read full review
Was this helpful? Yes
By: Geraldine O Rourke
Oct 17, 2019
View all comments (1)
Hi Sue, Many thanks for your very kind review, it was a pleasure to firstly meet you and then to deal with the purchase for you. We look forward to dealing with you in the future via the rental team. ...

“Thank you to Mortimers who guided us through ......”

Share on :
Sep 06,2019
Minithumbup
Geraldine
By: 'S'
Sep 06,2019
0 people found
this helpful
Thank you to Mortimers who guided us through the selling of our parents home. Geraldine was supportive throughout the whole sale and was prompt with any queries we may have had....
read full review
Was this helpful? Yes
By: Geraldine O\'Rourke
Sep 06, 2019
View all comments (1)
Thank you for your kind review, i'm sure its been a roller coaster of emotions for you and I would like to wish you all the very best for the future. ...

“First Class Service...”

Share on :
Jul 31,2019
Minithumbup
Geraldine
By: 'Susan'
Jul 31,2019
0 people found
this helpful
Would like to thank Geraldine for all her helpfulness and approachability through the sale of my house first class service from start to finish thank you...
read full review
Was this helpful? Yes
By: Geraldine O\'Rourke
Jul 31, 2019
View all comments (1)
Thank you Mrs O'Hara for your very lovely review it was an absolute pleasure to deal with the sale of your property and find the perfect buyer, I hope you will be very happy in your brand new home. ...

“Geraldine was very helpful with the purchase ......”

Share on :
Jul 26,2019
Minithumbup
Geraldine
By: 'paige'
Jul 26,2019
0 people found
this helpful
Geraldine was very helpful with the purchase of our new house. Very responsive and helpful with any questions I had. Thank you very much...
read full review
Was this helpful? Yes
By: Geraldine O\'Rourke
Jul 29, 2019
View all comments (1)
Thank you for taking the time to leave a review our aim is to make the process as easy as possible and I hope you will be very happy in your new home. ...

“Excellent Estate Agents...”

Share on :
Jul 20,2019
Minithumbup
Geraldine
By: 'Janice'
Jul 20,2019
0 people found
this helpful
Outstanding service from start to finish. Efficient and helpful throughout the process of selling my property. I would highly recommend!!...
read full review
Was this helpful? Yes
By: Geraldine O\'Rourke
Jul 23, 2019
View all comments (1)
Many thanks Mrs Tritton for your kind comments we always aim to provide excellent customer service, i wish you all the very best in your onward move ...

“Mortimers have been really helpful during the......”

Share on :
Jul 11,2019
Minithumbup
Geraldine
By: 'megan'
Jul 11,2019
0 people found
this helpful
Mortimers have been really helpful during the sale process. The sales negotiator was always easily contactable for any queries and updates....
read full review
Was this helpful? Yes
By: Geraldine O\'Rourke
Jul 11, 2019
View all comments (1)
Thank you for taking time to leave a review Megan i am looking forward to handing your keys over tomorrow and hope you will be very happy in your new home ...

“Easy Sale - Great Service...”

Share on :
Jun 14,2019
Minithumbup
Geraldine
By: 'NT'
Jun 14,2019
0 people found
this helpful
Thank you for all your help with the sale of our property in Whalley - a professional and conscientious approach from start to finish!...
read full review
Comment on agent fees
A fair price for a fair service
Was this helpful? Yes
By: Geraldine O\'Rourke
Jun 14, 2019
View all comments (1)
Many thanks for your kind review we are pleased that you were happy with our service. ...

“Good service and friendly staff...”

Share on :
Jun 10,2019
Minithumbup
By: 'Ed'
Jun 10,2019
0 people found
this helpful
The only thing we found was the pictures on the brochure were very poor.Staff sorted everything out and the keys were on time to pick up....
read full review
Comment on agent fees
Not applicable
Was this helpful? Yes
By: Geraldine O\'Rourke
Nov 19, 2019
View all comments (1)
Many thanks for your feedback, i will certainly pass on your comment about the pictures ...

“Helpful and Professional...”

Share on :
Jun 07,2019
Minithumbup
Geraldine
By: 'P'
Jun 07,2019
0 people found
this helpful
Good Gave accurate initial valuation, speedy set up online with good external photos. Arranged lots of viewings resulting in sale at the expected figure. Bad Internal photos very poor...
read full review
Comment on agent fees
Fees slightly higher than other agents but OK
Was this helpful? Yes
By: Geraldine O\'Rourke
Jun 07, 2019
View all comments (1)
Thank you for your feedback we will pass your comments on to the relevant person. ...

“Difficult Buyer...”

Share on :
Jun 06,2019
Minithumbup
Geraldine
By: 'Janice'
Jun 06,2019
0 people found
this helpful
Geraldine kept in constant touch with us and dealt with some quite difficult problems very efficiently. Any query was dealt with promptly and the information relayed to us immediately. Nothing seemed too much trouble to her and if we were selling another property I would ...
read full review
Comment on agent fees
Rather on the high side for a property that sold quite quickly but we knew the rate when we started out.
Was this helpful? Yes
By: Geraldine O\'Rourke
Jun 06, 2019
View all comments (1)
Thank you for the very kind review it certainly was a very testing time for you and I was only too pleased to help you through the process. I will certainly miss our weekly calls ...

“Very professional and helpful....”

Share on :
May 07,2019
Minithumbup
Geraldine
By: 'RCR'
May 07,2019
0 people found
this helpful
Very professional in all dealings. Helen was our first contact then Geraldine and they kept us updated and informed throughout the sale....
read full review
Comment on agent fees
Average for the area.
Was this helpful? Yes
By: Geraldine O Rourke
May 08, 2019
View all comments (1)
Thank you for your kind comments it was a pleasure to deal with the sale of your property. ...

“I wouldn't be living in my current property had it not been for the great lengths that Helen went to to make sure the sale went through smoothly....”

Share on :
Jan 04,2019
Minithumbup
By: 'Claire'
Jan 04,2019
0 people found
this helpful
Nothing was too much trouble for Helen and I would be happy to recommend her to friends and family without hesitation...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Helen Jones
Jan 07, 2019
View all comments (1)
Thank you so much Claire, really pleased it all worked out for you. ...
Staff picture Geraldine
(53)
Staff picture Julie
(47)
Staff picture Edward
(19)
Staff picture Rachel
(8)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:15 PM 29/09/2017 by allAgents

Awards won by Mortimers Estate Agents, Whalley BB7 9SP



Get in touch with

Mortimers Estate Agents

Branch - Whalley, BB7