I have known Townends since March 2011 and they have managed to secure very good, reliable tenants for me. I have never had any issues and when something does go wrong, their maintenace team takes very good care of the situation. They are very professional during handover etc and remove much of the hassle of renting a property out etc. I have mainly dealt with Diane (Di) who is warm, friendly, professional and a really decent person. I am very happy with her and her team and Towneneds overall.