0% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
67% lettings fee satisfaction
Apr 24,2018
Apr 24,2018
1
people found
this helpful
this helpful
As a tenant with this agency fully managing the property, I can only say they are useless.
General maintenance, repairs and complaints were either delayed, ignored, forgotten or poorly executed.
in the time living in the property, two roof tops were fully replaced, appliances had to be exchanged and several water damages occurred. All taken care of the landlord and myself as the tenant as the agencies property management was incapable of rectifying the damages timely or professionally.
The response time to issues shows that the lack of professionalism in project management, must come for severe understaffing.
Greene and Co is an agency offering a set of services they cannot deliver.
The staff seems to try their best possible, but it falls over in a poorly managed organisation.
As to the letting process, I was absolutely happy with that. Just make sure this agency is not responsible for managing your property.
General maintenance, repairs and complaints were either delayed, ignored, forgotten or poorly executed.
in the time living in the property, two roof tops were fully replaced, appliances had to be exchanged and several water damages occurred. All taken care of the landlord and myself as the tenant as the agencies property management was incapable of rectifying the damages timely or professionally.
The response time to issues shows that the lack of professionalism in project management, must come for severe understaffing.
Greene and Co is an agency offering a set of services they cannot deliver.
The staff seems to try their best possible, but it falls over in a poorly managed organisation.
As to the letting process, I was absolutely happy with that. Just make sure this agency is not responsible for managing your property.
Comment on agent fees
The amount of fees are ok. However as they are not servicing properly, you get close to zero value for your money
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Latest Reviews
24th Apr 2018
reviewed by 'Monica'
21st Oct 2017
reviewed by 'Bianca'
8th May 2017
reviewed by 'Anonymous'
13th Feb 2017
reviewed by 'David'
29th Nov 2016
reviewed by 'Stephen'
Opening Hours
Address
Greene & Co
161 Haverstock Hill
Hampstead,London
Greater London
NW3 4QT
020 7483 2551
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £400,000 | £880,000 |
| Lettings | 0% | 67% | £2,300 | £2,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 2 | 3 | 4 | 0 | 3 | 0 | 1 | 1 |
Areas covered
- NW3
- NW5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Apr 24,2018
Apr 24,2018
1
people found
this helpful
this helpful
As a tenant with this agency fully managing the property, I can only say they are useless.
General maintenance, repairs and complaints were either delayed, ignored, forgotten or poorly executed.
in the time living in the property, two roof tops were fully replaced, appliances had ...
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read full review
Comment on agent fees
The amount of fees are ok. However as they are not servicing properly, you get close to zero value for your money
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Oct 21,2017
Oct 21,2017
1
people found
this helpful
this helpful
As everyone will say buying a house is very stressful and time consuming. Me and my husband had actually given up and took a break when Peter phoned us to asked us to come for some viewings. Before that, we were looking for properties ourselves ...
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Sep 25,2017
Sep 25,2017
1
people found
this helpful
this helpful
Adam Prince was very helpful, knowledgeable and accessible when going through the process of buying my flat in Belsize Park....
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May 08,2017
May 08,2017
0
people found
this helpful
this helpful
Zeeshan was very quick and efficient at helping me move in quickly. Just a few days after viewing the property everything was in place for me to take the keys and settle in fast....
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Feb 13,2017
Feb 13,2017
0
people found
this helpful
this helpful
Jayne helped us with our rental of a flat in NW3.
From the start she was professional, friendly and an excellent communicator
She helped the process to go very smoothly
David and Caroline...
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Comment on agent fees
Felt slightly above average but received good service
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Nov 29,2016
Nov 29,2016
0
people found
this helpful
this helpful
Very good service, very helpful and honest and very quickly expedited purchase of flat. I would happily use them again....
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N/A
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Feb 03,2015
Feb 03,2015
0
people found
this helpful
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What an excellent service i received when selling 3 flats in 2014 with Greene & Co Belsize Park. The properties were very well marketed, we had lots of people through the doors and Greene & Co achieved very good prices for me. Most importantly, i was kept well informed ...
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Comment on agent fees
Well worth the fees!!!
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Oct 20,2013
Oct 20,2013
1
people found
this helpful
this helpful
Nightmare!! Blocked drain and rubbish all around flat on day we moved in. Just handed keys and disappeared. Written to everyone but no response. Will never rent from Greene Co again. ¢â‚¬â€ at Belsize Park, NW3...
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“Very unprofessional, disorganised agency. Firstly hey prepared two diffrent versions ......”
May 24,2013
May 24,2013
5
people found
this helpful
this helpful
Very unprofessional, disorganised agency. Firstly hey prepared two diffrent versions of a contract with different clauses on the rent payable - one for the tenant, another one for me (the landlord). They also sent my contract to another landlord in the building instead of sending ...
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Mar 27,2013
Mar 27,2013
5
people found
this helpful
this helpful
This agency is not helpful and if for some miracle you end up renting with them, they do not provide any help or support during your tenancy. A waste of time and money- why do they charge an agency fee?...
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What agent could do to change your mind?
Not helpful and simply ignores any support request.Attached Filesnbsp;
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Aug 17,2012
Aug 17,2012
0
people found
this helpful
this helpful
I would definitely recommend using Greene and Damian to any of my work colleagues and friends looking for properties in the area.
Finding a good estate agent is normally very difficult but I thought Damian was excellent, so much so that I have taken the ...
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Jul 16,2012
Jul 16,2012
0
people found
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We cannot recommend Jonny high enough, from first marketing our flat to exchanging contracts he has been excellent, answering emails and returning phonecalls quickly....
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Jun 27,2012
Jun 27,2012
2
people found
this helpful
this helpful
I thought that Greene & Co did a good job in selling our flat above the asking price....
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Jun 12,2012
Jun 12,2012
3
people found
this helpful
this helpful
Our purchase was a difficult sale but these guys were absolutely great in helping us drive it through. Without them, it wouldn't have happened to quickly and efficiently. Can't recommend highly enough...
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Jan 12,2011
Jan 12,2011
10
people found
this helpful
this helpful
I had a very unpleasant experience with a sales negotiator at the Belsize park branch. He was rude, arrogant and patronising. He had no interest in helping me and was unwilling to divulge any information about the properties I was interested in. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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