1 Star Review
Apr 23,2018
By:
'Jchester466'
Apr 23,2018
Branch: Edinburgh, 6B (Unit 1-2) New Mart Road
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: No
Postcode: EH11
Branch: Edinburgh, 6B (Unit 1-2) New Mart Road
Lettings (as a Tenant)
Rent PCM: £800
Postcode: EH11
3
people found
this helpful
Me and my girlfriend rented through this company around a year ago. My girlfriend put up a review on the facebook page but was emailed with threats of legal action so removed the review as she was scared. I don't think this is right so i'm putting my own one up.
When we moved out roughly a year and a half ago, we returned the keys to the same office and company we picked them up from which was IME in tollcross. It is also the address on the lease document we signed. The manager tabby contacted my girlfriend saying she hadnt returned the keys and she was getting charged. So obviously we are both confused at this point to be told that the office changed during our tenancy which neither of us were told about.
Not only this, but after being promised we could attend the final inspection, Tabby told my girlfriend through email that she had already done the inspection with the spare keys she had. She sent a nippy email which had the following in it - "With all due respect, I don't have time to contact tenants who haven't returned their keys" Well Bravo, very professional.
They also tried to take HALF the deposit for cleaning fees, but it went through the deposit company and after we sent them all the pictures we took before leaving we got our FULL deposit back.
Got nothing but problems throughout living with them, tried stealing our deposit AND threatened us with solicitors when making a review.
DO NOT GO WITH THIS COMPANY
Comment on agent fees
They attempt to charge you for anything and everything
3
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