100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
89% lettings fee satisfaction
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2024
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Jul 28,2012
Jul 28,2012
5
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Letting Agent from hell " BEWARE",me and my family spent our life for seven months in 65b Roberts Road in absolute misery and torture,it was one bed room tiny house and yet we were paying £ 695 pcm.Whole proprty was full of dampness and mold ,kitchen was ruled by giant sized slugs wandering on utensils ,whole house smelled like public toilets no air freshener managed to reduce it.My two year old son was constantly falling sick ending up in surgery or emergency because of dampness and freezing cold and draught which used to come from kitchen side ,there was a big single glazed old fashioned window in the kitchen ,although frame was standing but door was missing ,no matter how much heating was put on it remained cold like an ice factory I requested them for the kitchen door but they refused it saying that this is an " unecessary amendment",so I had to contact Health and Safety Wycombe Council ,Mr Cooper visited property and found it unsatisfactory and ordered them to put the kitchen door and what they had to but could not take it and decided to take revenge later on. This agent had got no humanity in him even when it came to our two year old son.It is not right to make your life comfortable by making others miserable ,this agent is a true picture of this philosophy.Contract Papers which I was given ,were misleading also ,on one page it said that I have to give One month notice to leave the property and on the other page it said period of notice to vacate the property is Two months.In case of a fault if they were contacted , there favourite phrase was " I ring you in ten minutes " and then they would never do it ! Having charged us £ 695 pcm for one bed room filthy house ,they were still hungry that they decided to slaughter us by cutting huge amount of £530 from our deposit money telling that we have damaged the property , Damage ? that proprty was a complete picture of damage already, I was very upset and refuse to accept it , and then to calm me down ,on the next day they deducted £370 from the deposit money and rest deposited into my bank account , it was a very dirty trick that I had to contact Safe Deposit Authority , which did the justice and returned £340.40 to me cutting only £30 for the damage.
I will strongly recommend ,don't fall into the trap of this letting agent , there are many other agents on high street go to them and if by any reason you rent from chiltern hills. Take pictures of whole the property the day you move in with dates printed on , insist for a signed Safe Deposit Certificate, read very very carefully all the Contract papers,inventory check in and inventory check out should be carried out in your presence and papers should be properly signed by both the parties .In case of a fault or break down in the property , do not phone them , email them and keep all the record of it.And don't hesitate to go to your Council. Here are the contacts and addresses of authorities to be contacted if you are victimized or exploited ; Citizen Advice Bureau, 8 Easton Street High Wycombe HP11 1NJ Phone 08444111444.
Wycombe Distt Council,Queen Victoria Road,High Wycombe HP11 1BB Phone 01494 461000 email [email protected] and [email protected].
Trading Standards. email [email protected].
Shelter Housing, Phone 08088004444 email [email protected]
Good Luck
I will strongly recommend ,don't fall into the trap of this letting agent , there are many other agents on high street go to them and if by any reason you rent from chiltern hills. Take pictures of whole the property the day you move in with dates printed on , insist for a signed Safe Deposit Certificate, read very very carefully all the Contract papers,inventory check in and inventory check out should be carried out in your presence and papers should be properly signed by both the parties .In case of a fault or break down in the property , do not phone them , email them and keep all the record of it.And don't hesitate to go to your Council. Here are the contacts and addresses of authorities to be contacted if you are victimized or exploited ; Citizen Advice Bureau, 8 Easton Street High Wycombe HP11 1NJ Phone 08444111444.
Wycombe Distt Council,Queen Victoria Road,High Wycombe HP11 1BB Phone 01494 461000 email [email protected] and [email protected].
Trading Standards. email [email protected].
Shelter Housing, Phone 08088004444 email [email protected]
Good Luck
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4th Nov 2023
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Opening Hours
Address
Chiltern Hills Estate Agents
19 Crendon Street
High Wycombe
Buckinghamshire
HP13 6LJ
01494 530133
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 100% | 89% | £345 | £1,600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 14 | 1 | 39 | 22 | 2 | 1 | 1 | 0 | 2 | 6 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Featured Review
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Apr 21,2013
Apr 21,2013
36
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This is a long review but if you are considering renting from Chiltern Hills, please take your time and read it - 10 minutes of your time now might save you days (or weeks) of frustration later on. I also hope that it will serve as ...
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Nov 04,2023
Nov 04,2023
0
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They are the best agents in high Wycombe and it’s environ. Their customer service is amazing and they treat their clients like king.
Prompt issue resolution and customer satisfaction is their priority.
I would recommend them to friends and relatives.
Kudos...
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Jun 13,2023
Jun 13,2023
0
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Very professional agency, never had a problem during my tenancy and always on hand to help if needed. Would highly recommend....
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Sep 14,2022
Sep 14,2022
0
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Children Hills have let my property for a me and they are amazing. Superb service all round and consistent. My tenants have always paid on time, they go out of their way to find me the best tenants, and ensure I as a landlord have ...
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Aug 14,2021
Aug 14,2021
7
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this helpful
They have been very unprofessional and rather unhelpful throughout the whole rental process. They have lost our initial documentation and after a good few months of not hearing anything from them and them not replying to our correspondence. One of the tenants went into their ...
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Feb 18,2021
Feb 18,2021
2
people found
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this helpful
Thank god I read reviews before renting anywhere with this estate agent,
After visiting a property which looked dirty and worn, I was assured the landlord would have it cleaned and prepared for moving in. I was dubious and requested a second viewing where I ...
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Nov 24,2020
Nov 24,2020
2
people found
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this helpful
I would give a zero star if I could avoid like the plague I have never had so many problems dealing with an estate agent company like I have this one own problem after another and not one has been fixed properly as of yet. ...
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Aug 22,2020
Aug 22,2020
2
people found
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this helpful
The worst of the worst never ever again they are teaming up with the landlord to try and make us fix things on the house that we found already damaged when we moved in a lot of lies bullying as if we are living rent ...
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Feb 12,2020
Feb 12,2020
0
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I m very happy I found this agency,I heard before is the best in town,some of my friends recommended me this agency,i meet ALI he is the best agent i meet,he help us to find a house very very quickly, he ...
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Feb 11,2020
Feb 11,2020
1
people found
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Spoke to three incredibly rude women on the phone. All of them blunt, interrupting, horrible customer service. Would not recommend....
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Oct 19,2019
Oct 19,2019
2
people found
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AVOID LIKE THE PLAGUE!!! Don't fall for their low agency fees, the service is pathetic and they are a shame to estate agencies and to Asian community. We have suffered for 2 years and finally had to file a case in the county court and won ...
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Jun 06,2019
Jun 06,2019
0
people found
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Ali was our first estate agent. We'd never sold a house before. He came round and showed us to do the viewings. He was great.
We sold our home within 28 days at a price we were surprised to get.
So all good with Ali from ...
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good
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Jun 03,2019
Jun 03,2019
0
people found
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Strong experience, knowledge, and connections on the part of the agency and team made this experience as easy as it can get when selling one's home. A sense of humor and a solid understanding of the stress sellers are under was truly appreciated and lightened ...
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May 29,2019
May 29,2019
0
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My husband and I worked with Ali to purchase our first home and really can't say enough good things about him. He is knowledgeable, approachable, personable, endlessly patient, and incredibly generous with his time (including mornings, evenings, and weekends over the course of several months). ...
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was good
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May 28,2019
May 28,2019
0
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Good, I Like this service.
Great experience while having service with this agent, i will recommend to my friends and family...
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Good
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May 26,2019
May 26,2019
0
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We were all very pleased with the service you and your team provided. You have always been pleasant, supportive and helpful and directed the sale smoothly for us. It was also a great help to know that you were prepared to keep an eye on ...
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fees was good
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May 26,2019
May 26,2019
0
people found
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Thank you for all your work to unable us to sell our home. I sometimes thought this was never going to happen. It's been a much longer journey than any of us envisaged at the start but we have finally made it. Thanks for your ...
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Fee was good
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May 26,2019
May 26,2019
0
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A Great Company and great Team!
A great company and great Agency! I have rented over a year ago i am in my 2nd year with them, any problems i have they get sorted right away. I have dealt with Ali and Fidda most of ...
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May 26,2019
May 26,2019
0
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The Chiltern Hillw Eatate agent are very honest and awesoms. They found a good deal for me and assisted me all the way, during the deal some of the agents went to holidays and even they did'nt inform me. That was really anoying....
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May 26,2019
May 26,2019
0
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very good services.Great company and greatt team.Nice accomodation.I will invite people to visit this and enjoy their services....
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Good
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May 26,2019
May 26,2019
0
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I had a great great experience with that agency. I will surely recommend you to get services from Chiltern Hills Estate Agents. Very nice and professional and well mannered staff....
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Affordable fee
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May 25,2019
May 25,2019
0
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Very good service if you are a student and want to rent a house. Comfortable accommodation. They are professional and well behaved....
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Good
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May 25,2019
May 25,2019
0
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They deal for me and made my day. I am thankful to the agents for their service and time. They work for me and solved my problem....
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GOOD
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May 25,2019
May 25,2019
0
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The agents were extremely helpful and kind. They made a complicated process very simple and I would definitely recommend this team anywhere I go....
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May 25,2019
May 25,2019
0
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They have done incredible job. I am very thankful for you, what you have done for me. I'll recommend you to all my friends.I am extremely happy. Thank you!!!...
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May 25,2019
May 25,2019
0
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I want to thank you all guys you did a great job for me.you make a great deal and I am satisfied.I will recommend your services to my dear ones....
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Good
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May 24,2019
May 24,2019
1
people found
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They did a great job for me, very responsive, cooperative and professionals they are. The best service i got!!!!!
Very happy....
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good
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May 24,2019
May 24,2019
0
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I used their service and I am pretty satisfied. I will recommend to all my friends. They are professionals and well-mannered people....
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GOOD
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May 24,2019
May 24,2019
0
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Awesome service, I was wonder somewhere buy you guys saved my time and money, Highly recommended for others.
Thank you...
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May 24,2019
May 24,2019
0
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Its a good company and highly recommended. We have great work to gathered. I would like to contact with in upcoming consignments....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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