How was the overall experience? 10/10
Is there anything we could do to improve our service? Perhaps as part of your service to the seller, you can integrate their property being cleaned? The icing on the cake would be to meet the buyer with the keys to save the buyer having to come to you on completion. You can take the key book with you of course!
Are there any members of staff you want to mention? Sanjay and Tracey were first class. Sanjay for meeting me at very short notice and managing the negotiations to get the deal done and Tracey for keeping the whole thing moving to completion. Tracey really did keep all parties engaged and progressing (QCAS never phoned me which was disappointing but email communication was better though they did not necessarily respond to specific questions. Going via Tracey did the trick)
Did you use our Conveyancers? If so, how was that? Nope
Did you use our Mortgage Advisors? If so, how was that? nope
Did you use our Surveyors? If so, how was that? nope
Would you use again/recommend us to others? Yes