Verity responded immediately to my phone call on completion date. The property had not been fully snagged or cleaned as you would expect with a brand new property. Verity spent approximately 5 hours that day phoning and dealing with the vendors/builders, even coming back later when she had actually left work. She has successfully co-ordinated the snagging and keeps regularly in touch as matters progress. A nightmare moving day was made easier by her highly professional, courteous and supportive manner at all times. Thank you so much Verity. You are a fantastic role model for Bradleys!